Patient Care Coordinator

Patient Care Coordinator | Windsor, CO
Reporting to RIA Endovascular Practice Director

Employment Type: Full Time

Radiology Imaging Associates (RIA) is comprised of over 100 radiologists. All with exceptional skill and expertise, most are fellowship-trained in their field of specialty for additional certification. We are dedicated to accurate and efficient patient diagnoses no matter their condition. Our interventional radiologists perform some of the most leading-edge treatments available today. We partner with primary care physicians and hospitals across Colorado, Kansas, Nebraska, and Hawaii to provide a resource for both patients and physicians.

Primary Responsibilities:

• Greet and register patients
• Schedule and coordinate procedures and appointments
• Ensure appropriate insurance verification and copay collection 
• Address patient and referring office concerns through direct answer or triage to others as appropriate
• Bring patient back to their exam room as needed
• Load radiology images into Intelleviewer
• Serve as a resource to patients who have financial concerns about their procedures by triaging them to appropriate resources within RIA/ISJ/HCA
• Contact referring physician offices to obtain orders and relay any other necessary information
• Assist billing office by collecting pertinent information from patients and match all necessary insurance information and reports to send to billing office. Inform billing office of any issues or delays
• Discuss patient insurance and expected service costs
• Compose and/or transcribe various letters, memos and reports within prescribed time frames
• Pull procedure and office visit reports
• Various clerical duties as assigned
• Efficiently respond to high call volume with excellent customer service skills
• Must be able to read, write, and speak in English

Requirements:

• High School Diploma or GED
• Strong knowledge of insurance authorization processes
• 2-3 years medical office experience preferred
• Strong organizational and multitasking skills
• Solid knowledge of medical terminology
• Quick learner with the ability to understand Interventional Radiology procedures.
• Excellent communication skills, both written and verbal
• Must be proficient with Microsoft Office (Outlook, Word, and Excel)

Why RIA?

• Be part of one of the premier medical practices in America
• Join our fast-paced team environment
• Play a key role in defining the Radiology market
• Competitive salary and benefits package

Compensation is between $18.50 and $22.70/hr

In accordance with Colorado law, the range provided is Radiology Imaging Associate’s reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis and will remain open until filled.

Our Benefits Include:

• Medical, dental, and vision insurance

• Term life insurance, AD&D, and EAP

• Long Term Disability

• Generous Paid Time Off

• Paid holidays

• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)

• Profit-sharing 401(k) retirement plan

• Tuition reimbursement

Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.

Salary : $19 - $23