What are the responsibilities and job description for the Customer Service Sales Representative position at RI Greensboro?
RI Greensboro is seeking an enthusiastic and driven Customer Service & Sales Representative to join our growing team. This hands-on opportunity is ideal for individuals looking to build a long-term career in sales, marketing, business development, and leadership within a fast-paced, team-oriented environment.
This position is designed to provide direct exposure to customer acquisition, retail marketing campaigns, sales strategy, team leadership, and client representation, while offering a clear roadmap for professional development into senior leadership opportunities aligned with your strengths.
Position Overview
As a Customer Service & Sales Representative, you will play an essential role in delivering exceptional customer experiences, supporting strategic marketing campaigns, and driving sales performance at partnered retail locations throughout the Greensboro market.
This role combines customer service, sales, marketing, business development, event execution, and leadership training, making it an excellent fit for candidates seeking hands-on professional growth.
Key Responsibilities
- Deliver operational excellence and support all aspects of the sales and marketing campaign process
- Execute strategic table events and retail promotions for new product rollouts
- Represent client brands professionally in customer-facing environments
- Drive sales growth through customer engagement and consultative presentations
- Support territory expansion and business development initiatives
- Build and maintain strong customer and client relationships
- Help motivate high-performance teams while identifying emerging leaders
- Assist in coaching and developing team members through ongoing mentorship
- Provide the highest quality guest and customer service across all touchpoints
- Maintain a positive, collaborative, and respectful work environment
- Contribute to daily sales reporting and campaign performance tracking
Qualifications
- Bachelor’s degree preferred, ideally in business, marketing, communications, or a related field
- 2 years of leadership experience preferred
- Previous experience in customer service, hospitality, retail sales, marketing, or promotions preferred
- Strong communication, relationship-building, and presentation skills
- Leadership mindset with the ability to motivate and develop others
- Passion for RI Greensboro’s values and team culture
- Self-motivated, professional, and results-driven
Our Values
- Honesty & integrity
- Development of our people
- Open communication
- Collaborative candidate discussions
- Helping others succeed
Why Join RI Greensboro
- Full-time W2 direct hire position
- Competitive weekly pay plus performance-based bonuses and commission opportunities
- Hands-on leadership and business development training
- Professional growth within sales and customer-facing operations
- Immediate consideration for qualified candidates
If you are ready to grow your career in customer service, sales, and leadership, we encourage you to apply today with RI Greensboro.