What are the responsibilities and job description for the Car Wash Associate position at Rhyno Car Wash?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced retail environment. Your ability to communicate effectively and handle customer inquiries will be crucial to enhancing customer satisfaction and driving sales.
Duties
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Operate Point of Sale (POS) systems efficiently, handling transactions accurately and securely.
- Assist in product demonstrations to educate customers about features and benefits.
- Engage in upselling techniques to promote additional products and services.
- Maintain merchandising standards by stocking shelves, organizing displays, and ensuring product availability.
- Supervise junior staff as needed, providing guidance and support in daily operations.
- Utilize basic math skills for cash handling and retail math tasks to ensure accuracy in transactions.
- Exhibit strong phone etiquette when managing customer calls or inquiries.
- Collaborate with team members to achieve sales goals and enhance overall store performance.
Requirements
- Previous experience in customer service or retail sales is preferred.
- Strong communication skills with the ability to interact positively with customers and team members.
- Bilingual candidates are highly desirable to better serve our diverse customer base.
- Familiarity with grocery store operations is a plus.
- Basic math skills for cash handling and retail calculations are essential.
- Experience with merchandising and stocking practices is advantageous.
- Supervising experience is beneficial for those looking to take on leadership roles within the team.
- A commitment to providing excellent customer service while maintaining a friendly demeanor. Join us in creating a welcoming environment where customers feel valued and appreciated!
Job Type: Part-time
Pay: From $11.00 per hour
Work Location: In person
Salary : $11