What are the responsibilities and job description for the Senior Manager, Go-to-Market & Product Operations position at Rhone?
Description
Who We Are
At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose.
What Does The Job Entail
As the Senior Manager, Go-to-Market & Product Operations, you will own the end-to-end product lifecycle at Rhone — from line architecture and stage-gate governance through system readiness, cross-functional alignment, and launch execution. This role is the single orchestration point ensuring that merchandising intent, product data, and organizational readiness stay aligned across every season, category, and channel.
This is not an inherited playbook role. You will be building the operational infrastructure — the seasonal calendar, the stage-gate framework, the decision governance standards, and the cross-functional operating rhythm — largely from the ground up, while simultaneously running the current season. You will work across cross-functional teams, including Design, Merchandising, Planning, Product Development, Production, Operations, and Marketing. This is an exciting opportunity to join a high-growth brand at a pivotal moment in its operational transformation.
Lifecycle & Calendar Ownership
Rhone Apparel, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Who We Are
At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose.
What Does The Job Entail
As the Senior Manager, Go-to-Market & Product Operations, you will own the end-to-end product lifecycle at Rhone — from line architecture and stage-gate governance through system readiness, cross-functional alignment, and launch execution. This role is the single orchestration point ensuring that merchandising intent, product data, and organizational readiness stay aligned across every season, category, and channel.
This is not an inherited playbook role. You will be building the operational infrastructure — the seasonal calendar, the stage-gate framework, the decision governance standards, and the cross-functional operating rhythm — largely from the ground up, while simultaneously running the current season. You will work across cross-functional teams, including Design, Merchandising, Planning, Product Development, Production, Operations, and Marketing. This is an exciting opportunity to join a high-growth brand at a pivotal moment in its operational transformation.
- Please note this is a hybrid position. This person will need to work from our Stamford, CT Headquarters*
Lifecycle & Calendar Ownership
- Own the seasonal product calendar end-to-end — every milestone, stage gate, and operating cadence across the product lifecycle
- Define and enforce readiness criteria for Line Review, Investment Review, Buy, Market, and Launch
- Give leadership the confidence that the organization is truly ready to proceed at each stage
- Establish and maintain clear decision rights across the lifecycle — who decides what, when decisions are final, and how they are documented
- Prevent decisions from being revisited, overridden, or made by default rather than by design
- Act as the organizational conscience on decision finality and milestone adherence
- Own the accuracy and completeness of product data across PLM, ERP, and all downstream systems — planning, inventory, commerce, and finance
- Build the standards, checkpoints, and accountability structures to ensure clean data at every handoff
- Drive adoption, accuracy, and accountability across systems and teams
- Own the change control process post style-freeze to protect downstream teams from late disruption
- Build organizational discipline that reduces the frequency and impact of post-freeze changes over time
- Serve as the connective tissue between Design, Merchandising, Planning, Product Development, Production, Operations, and Marketing
- Drive alignment and accountability across functions without formal line ownership — through credibility, clarity, and consistent standards
- Shift the organization from hero-driven execution to disciplined, repeatable ways of working
- 6 years of experience in go-to-market operations, product operations, merchandising operations, or a closely related field in apparel, consumer goods, or a product-led retail business
- Demonstrated experience owning a seasonal product calendar and driving cross-functional accountability to milestones through executive-level credibility and influence
- Proven ability to lead process and organizational change
- Experience building operational infrastructure from the ground up in a scaling business; you know how to sequence what gets built first so early wins create momentum for harder changes later
- Hands-on experience with PLM and ERP systems and a clear understanding of how product data flows downstream into planning, commerce, and finance
- Experience in a scaling consumer brand strongly preferred
- Competitive compensation
- Health, dental, vision, and ancillary benefits
- 401(k) with company incentive savings plan
- 10 company holidays annually
- Discretionary time off policy
- Career growth and advancement opportunities
- Clothing discount plus semi-annual gift card allotment
Rhone Apparel, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.