Brickell City Center - Part Time Key Holder

About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset. About the role:The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle. What you’ll do:Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questionsMentor team members by being visible and setting an example for what great customer experience and product knowledge looks likeDeliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenuredFoster and support a productive employee culture Gather feedback from customers, store team members, and via observation to report to store management teamDeliver results while putting the customer first and applying an omni-channel mindsetBuild relationships with customers, team members and business partnersBe a Rhone product knowledge expert educating customers on features and benefitsAssess the customer’s individual needs providing product recommendationsMaintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standardsWork with store management to ensure shipping and receiving are processed in accordance with Company standardsMaintain a neat and organized stockroom in accordance with Rhone’s organizational standardsTake initiative by jumping in on any task, asking questions and sharing ideasDemonstrate inclusive behavior across team and customersWhat you’ll bring: Strong interpersonal communication and customer service skillsStrong organizational, time management and multitasking skillsA positive attitude and an upbeat personalityThe ability to utilize technology effectively and engage with customers and your team to meet goalsThe willingness to learn, be open to feedback and take action as requiredAbility to learn procedural knowledge acquired through on-the-job trainingAbility to handle customer interactions and potential issues/concerns courteously and professionallyAbility and desire to work in a tight-knit team environmentJob Requirements:Willing to work a flexible schedule including evenings, weekends, and holidaysAvailable to work a minimum of 3 4-hours shifts per week Must adhere to scheduled shifts with punctualityAbility to lift 25 poundsComfortable climbing ladders, moving around regularly, and standing for extended periodsMust be legally authorized to work in the United StatesMust be 18 years of age or olderWhat you’ll get:Generous clothing discount and quarterly clothing allowancePaid Sick Time Bonus Incentive ProgramOther details:Primary location: Brickell City Center - Miami, FLReports to: Store ManagerThe pay range for this position is $18 - $24 per hourRhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Salary : $18 - $24