What are the responsibilities and job description for the Inside Sales Account Manager – Industrial Materials position at Rhodes Wolfe?
Technical Inside Sales Rep – Manufacturing/Industrial Materials
Location: Worcester County, MA (In-Office)
Salary: $65,000 – $75,000 Profit Sharing ($10K–$20K Annually) Benefits
Benefits: Health/Dental/Vision Insurance, Life, Short/Long Disability, 401k match, PTO
Job Type: Full-Time
Typical Hours: M–F, 8 AM – 5 PM
Start Date: ASAP
Sponsorship is not available
Relocation Assistance Not Available
Technical Inside Sales Rep – Manufacturing/Industrial Materials Description
Our client in the industrial distribution industry is looking for a Technical Inside Sales Representative to add to their team in Worcester County, MA. In this role, you will manage and support existing strategic accounts. You will be responsible for managing inbound requests, evaluating bids, and preparing quotes for your assigned customer accounts. Most of your days will be spent working over email: analyzing technical material specs, coordinating with purchasing, pricing to hit margin targets, and keeping customers informed. Ideal candidates come from manufacturing, industrial distribution, or other spec-driven environments. To be successful, you must be curious, organized, steady under pressure, and willing to ask questions until you understand the “why” behind each opportunity. This is a strong opportunity to join a well-established company, with meaningful annual profit sharing, and potential long-term growth into outside sales or sales leadership.
Technical Inside Sales Rep – Manufacturing/Industrial Materials Responsibilities
• Serve as main contact for 10–15 key accounts
• Own day-to-day communication with assigned customers, mostly via email
• Manage inbound RFQs, bids, and commercial questions for assigned accounts
• Review bid packages and decide which opportunities to quote or decline
• Coordinate with purchasing to source material and confirm availability
• Build accurate quotes that balance margin goals and competitiveness
• Interpret customer material specs using training and internal resources
• Send timely quotes, order confirmations, and revised documentation
• Provide proactive order status updates and resolve account issues
• Maintain organized account records in Outlook, ERP, and shared files
• Partner with outside sales and operations to support account projects
• Join occasional customer visits or industry conferences as needed
Technical Inside Sales Rep – Manufacturing/Industrial Materials Qualifications
• 2 years of Inside Sales or Customer Service-related experience required
• Manufacturing, industrial, materials, or other spec-driven environments experience required
• Experience working with technical specifications or engineered products required
Salary : $10,000 - $20,000