District Manager

Summary/Objective:

A district Manager is responsible for recruiting, hiring and training a team that maintains guest service, and a district manager oversees and is accountable for the operations of each store in assigned district, which includes ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs.  

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Mission Statement: knowledge of and use of mission statement and core values. 

2. Guest Experience: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and
acknowledging every guest, maintaining outstanding standards, a clean store, solid product knowledge and all other components of guest service. 

3. Business Acumen: Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. 

4. Financials: Control shrink, expenses and payroll. 

5. In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor
is adequately stocked within district. 

6. Competitive Sales: Comparison shop and report results; share information with VP of Operations and make appropriate price adjustments. 

7. Goals and Objectives: Review district/store trends and recommend and initiate changes for maximizing goals and objectives. 

8. Policies and Procedures: Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and
audits, etc. 

9. Performance Review: Continually evaluate and react to performance issues and actively recruit management candidates. Talent Management: Train and develop
store management in all aspects of the business; direct and monitor training and development for all store personnel  

 10. Talent Management: Train and develop store management in all aspects of the business; direct and monitor training and development for all store
personnel  

Competencies:

1. Financial Management. 

2. Ethical Conduct. 

3. Customer/Client Focus. 

4. Analytical and Business Accumen. 

5. Talent Management. 

6. Leadership. 

7. Communication Proficiency.

Supervisory responsibilities:

This position has direct supervision of the Store Managers, and also serves as a coach and mentor for other positions in the district. 

Work Environment:

This job operates in a retail environment with merchandise displays and items available for purchase in inventory. It also, consists of traveling to stores within the district. 

Physical Demands:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending,
kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Position type/Hours of work:

This is a full-time position and hours of work and days are Monday through Friday 8:00am to 5:00pm. This position regularly requires long hours and frequent weekend work. 

Travel:

This position requires up to 25% travel between stores Required Education and Experience: 

1. High school diploma or GED 

2. At least 5 years of experience in retail store. 

3. At least 2 years in supervisory or lead role. 

Preferred Education and Experience:

1. Experience specifically managing a staff of
retail workers.

Disclaimer:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.