Paratransit Operator

The Rhode Island Public Transit Authority (RIPTA) is recruiting externally for one (1) or more positions of ***Paratransit Operator***. This is an Amalgamated Transit Union, Division 618 (ATU 618) position. *All applicable Collective Bargaining Unit Agreement (CBA) selection criteria will be applied when considering internal applicants.*

Position: PARATRANSIT OPERATOR

Posting Period

December 2, 2025 through July 3, 2026

Salary

$53,747.20 to $59,696.00 Annum

Reports To

Director of Paratransit Services

Union Affiliation

Amalgamated Transit Union Division 618 (ATU 618)

Description of Work

:

Under general direction, the Paratransit Operator is responsible for the safety and transportation of passengers and equipment per daily manifest in compliance with all applicable policies and regulations. Responsible for performing routine vehicle inspections and maintaining cleanliness and proper fluid levels. Collects designated fares from passengers following established policies, guidelines and procedures.

This is a full-time position within the Flexible Services Division. Hours can vary based on the needs of business; hours are not guaranteed. Must be able to work early morning, split or late evening shifts. Must be available on weekends and holidays as needed.

Essential Duties And Responsibilities

Assists passengers entering and exiting van;

Operates vehicle along assigned routes. Picks up passengers, collects and counts fares and protects revenue collected according to established procedures;

Operates vehicle in compliance with all company policies and state traffic laws and regulations;

Inspects vehicle (including, but not limited to, brakes, lights, doors, buzzers, tires, wheelchair lift, tie downs, and horn) to ensure serviceable condition. Keeps interior of vehicle neat and presentable to passengers (i.e., papers, etc.);

Must be able to fluently communicate both verbally and in writing with RIPTA staff and passengers;

Computer literacy required. Must be able to operate, read and understand information provided on a tablet to perform daily job duties;

Responsible for the safety of passengers and equipment;

Notifies the Operations Coordinator of any emergency, requesting additional assistance as needed; evacuates passengers if emergency situation warrants action;

Prepares accident/incident reports as soon as possible as required by applicable policy;

Maintains adequate knowledge of RIde system in order to provide routine information and direction to the public;

Attends training sessions provided by RIPTA to ensure passenger and vehicle safety;

Performs other related duties as assigned.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position, nor are they intended to limit in any way the right of supervisors to assign, direct, and control the work of employees under their supervision.

Qualification Requirements

High School Diploma or equivalent required;

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