What are the responsibilities and job description for the Summer 2026 Sports Business Internship - Ticket Sales & Service position at Rhode Island FC?
Rhode Island FC: Ticket Sales & Service Internship (Summer 2026)
Job Overview
Rhode Island FC, a professional soccer club competing in the USL Championship, is seeking highly motivated and detail-oriented college interns for the Spring 2026 season. This comprehensive internship program provides invaluable hands-on experience in the Ticketing Sales & Service Department. Interns will gain direct exposure to the diverse functions that drive a professional sports organization, contributing to both day-to-day operations and strategic initiatives.
This position is for a summer internship between May - August 2026.
Educational Experience
- Must be currently enrolled in an accredited undergraduate or graduate program and eligible to receive college credit.
- This internship is for college credit only and is limited to no more than 28 hours per week.
Qualifications
- Strong communication (written and verbal), interpersonal, and organizational skills are essential.
- Highly organized with excellent attention to detail and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace is required.
- A passion for sports, marketing, fan engagement, community involvement, and the business of live entertainment is preferred.
- Prior experience in sales, customer service, event management, media relations, journalism, or public relations is a plus.
- Ability to handle confidential information with discretion and professionalism
- Familiarity with digital media management tools, Adobe Creative Suite, Canva, LinkedIn, SponsorUnited, or similar platforms is a plus.
- Availability to work evenings, weekends, game days, and events as needed is required.
Primary Duties and Responsibilities
Ticket Sales & Service:
- Assisting with outreach to prospective and existing customers via phone, email, and in-person interactions.
- Supporting ticket and group sales efforts, including lead generation, data input, order processing, and event planning/execution.
- Providing excellent customer service to ticket holders and assisting with inquiries.
- Helping with ticket fulfillment, distribution, and box office operations on game days.
- Supporting fan experience efforts and conducting post-match surveys.
Physical Requirements
- Ability to stand, walk, bend, kneel, and stretch for extended periods (up to 6-8 hours on event days).
- Comfortable working in moderate to loud environments.
- Ability to lift and carry materials and equipment (up to 25 lbs.)
Equal Opportunity Employer
Rhode Island FC is an equal opportunity employer committed to diversity, inclusion, and community engagement. We encourage individuals of all backgrounds to apply and gain valuable experience with our organization.