Operations Support Administrator

POSITION SUMMARY

The Operations Support Administrator is responsible for providing and coordinating organizational and clerical support to the Operations Supervisors.

DUTIES AND RESPONSIBILITIES

· Support Production Supervisors with Employee Performance documentation

· Coordinate with Corporate Human Resources to address employee relations

· General Production Support

· Support and assist Group Leads and Operations supervision with administrative support

· Maintain Overtime Sign Up Sheets

· Assist with Labor Tickets and Time Allocation

· Communicate, and implement employee engagement programs and activities to promote employee retention based on survey results

· Ensure all new hires complete key training and policy acknowledgments as part of the on-boarding process and transition to the floor, identify and introduce mentor for new hire

· Manage and track 30, 60, 90-day performance evaluations

· Complete off-boarding activities including exit interviews for voluntary termination

· Collaborate on safety programs as an active member of the safety committee

· Track attendance and provide detailed reports to supervisors daily

· Process employee related forms to ensure compliance with company policies and procedures

· Assist HR with employee benefit enrollments and escalate any concerns to Corporate Human Resources as needed.

· Provide guidance and training regarding the performance management process to supervisors

· Track training and development initiatives

· Communicates Policies and Procedures related to the Collective Bargaining Agreements, handles 1stlevel grievances and reports outcome to Corporate Human Resources

· Ensure physical and electronic personnel records are maintained

· Perform other duties as required within the nature and level of work.

· Report suggestion/recommendations to job supervisor

· Perform other duties as assigned

EDUCATION:

· Preferred: Associate or bachelor’s degree or related administrative support experience in an industrial operation

QUALIFICATIONS:

· Effective verbal and written communications. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

· Must have excellent communication and customer service skills, strong attention to detail, and the ability to multi-task in a fast-paced environment

· Ability to handle a high degree of confidential and sensitive information and the ability to work with all levels within the organization.

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PHYSICAL DEMANDS:

· The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.

· Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile

· May require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders and ship stairways.

Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability. Most positions require US Citizenship

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Philadelphia, PA 19112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $20 - $23