What are the responsibilities and job description for the Sales Manager, Non-Ferrous Metals position at RHI Magnesita?
Fully Remote
RHI Magnesita is seeking a dynamic Account Sales Manager for the Non-Ferrous Metals market to work remotely within the United States. In this role, you will oversee marketing and sales activities for assigned non-ferrous metals accounts, driving results that align with company goals and strategic vision. You’ll manage direct and indirect sales through the local sales and service team, lead human resource efforts, and provide essential product and system knowledge to support your team.
What You'll Do
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
Nearest Major Market: York PA
Nearest Secondary Market: Lancaster
RHI Magnesita is seeking a dynamic Account Sales Manager for the Non-Ferrous Metals market to work remotely within the United States. In this role, you will oversee marketing and sales activities for assigned non-ferrous metals accounts, driving results that align with company goals and strategic vision. You’ll manage direct and indirect sales through the local sales and service team, lead human resource efforts, and provide essential product and system knowledge to support your team.
What You'll Do
- Maximize sales and market share of refractory products and services for non-ferrous customers.
- Develop and maintain multi-level relationships across customer organizations.
- Identify opportunities to increase revenue through material, service offerings, and margin optimization.
- Build strong supplier–end-user relationships to ensure long-term partnerships.
- Monitor and respond to political, economic, competitive, and production trends affecting the non-ferrous industry.
- Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin.
- Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity.
- Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
- Provide strategic updates on product performance, application innovations, and service enhancements.
- Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
- Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
- Negotiate favorable payment terms and ensure timely collections.
- Coordinate daily schedules of sales activities and service personnel.
- Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
- Support customer refractory installation and application troubleshooting.
- Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.
- Minimum 2 years of industrial experience preferably involving refractories.
- A challenging and rewarding role within the global leader in refractory solutions.
- The opportunity to help shape the future of an industry leader in innovative technology.
- Competitive compensation and outstanding benefits.
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
Nearest Major Market: York PA
Nearest Secondary Market: Lancaster