What are the responsibilities and job description for the Technical Quality Lead position at Rheo Engineering LLC?
**Role Overview:**
We are seeking a highly skilled Technical Quality Lead to join our team at Rheo Engineering LLC. As a key member of our quality department, you will be responsible for leading quality initiatives and ensuring the highest standards of quality in all aspects of our product lifecycle.
Main Responsibilities:
- Lead quality initiatives to drive continuous improvement and reduce defects, rework, and customer complaints.
- Develop and implement effective quality control processes to prevent defects and ensure product reliability.
- Collaborate with cross-functional teams to resolve quality risks and ensure compliance with industry standards.
- Manage the tool calibration program to ensure all equipment and instruments are maintained in compliance with internal procedures and industry standards.
- Provide quality support for customer complaints, including root cause analysis, communication, and corrective action tracking.
Requirements:
- Bachelor's degree in engineering or a related technical field with 3 years of quality or engineering experience OR 5 years of relevant experience in a quality-focused role in a manufacturing or technical environment.
- Familiarity with ISO 9001 and/or FDA standards and other relevant quality standards.
- Strong proficiency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook, Teams).
- Experience with Quality Management Systems (QMS) and ERP systems (Epicor Kinetic preferred).