Intern

Join the Design Air team for a paid 12-week summer internship. Our summer internship program will help shape your supply chain management, industrial distribution, or operations future. You will gain hands on experience and do meaningful work in a rewarding, supportive environment. In this program you will be exposed to operations, inventory, communications, sales, and ERP systems all in a warehouse setting.

Warehouse Operations

• Learn the operation process of the warehouse and the different departments of shipping and receiving
• Pull orders accurately as assigned for daily deliveries and transfers using an RF scanner
• Receive inbound product from vendors
• Stage orders according to truck location and verify the accuracy of pallets, etc.
• Load trucks for daily and special deliveries
• Process order transfers and modify orders in P21
• Recognize damaged product at any point in the process and take appropriate action
• Operate a forklift or other warehouse machinery
• Process any shipments via UPS/FedEx/Speedee
• Assist customers and/or drivers in loading materials into vehicles and trucks

Delivery Operations (if eligible and interested)

• Drive non-CDL straight truck and follow all safety procedures per company policy
• Deliver and unload products to customer locations in a timely manner
• Keep complete and accurate records and logs of all driving and deliveries
• Be proficient and perform the proper procedures for performing pre-trip and post-trip inspections
• Provide excellent customer service

Customer Service and Sales

• Promptly answer incoming telephone calls, emails, and text messages from customers while providing excellent customer service and follow-up as needed
• Enter sales orders into P21 ERP system accurately
• Assist customers in person with placing orders and answer questions at Will-Call counter as needed to support the team and ensure the best customer service
• Provide information on products, availability, pricing, applications, and delivery in a prompt and accurate manner
• Generate customer orders via phone and in person through recommending products based on their specific needs ensuring accuracy of entry into P21 ERP system
• Provide accurate information regarding item availability and timeline of ordering directly from vendors if required
• Opportunity to shadow and ride along with our Territory Managers to gain outside sales experience 

Business Analytics

• Generate cycle counts and process inventory adjustments
• Review operational costing for leadership team
• Assist in report creation and analysis
• Assist in any occurring warehouse projects as needed
• Gain knowledge of a premier distribution software program
• Work with the warranty team to understand and assist in the warranty claims department

Benefits of an Internship with Design Air

• PAID internship
• Eligibility for our warehouse operations incentive program
• Real business experience
• Hands on learning and training
• Great resume builder
• Potential for full-time opportunity post-graduation 
• 401k contribution and company match
• Gain experience in a growing and sustainable industry 

• Must be over the age of 18 
• Willingness to work 40-45 hours per week
• High attention to detail
• Ability to communicate effectively 
• Ability to follow direction and safe operating procedures
• Ability to be trained to use forklifts and other warehouse equipment
• Valid drivers license and good driving record preferred but not required

Educational Requirements and/or Experience Required 

• Must be enrolled in a Supply Chain Management, Industrial Distribution, or Business Operations degree, or a closely related program/field  
• Experience working in a fast-paced, distribution or warehouse environment preferred, but not required

Physical Requirements

• Ability to lift up to 50 lbs. repetitively throughout the shift without assistance (weight varies based on product) and work at heights of 20 ft. on a regular basis
• Continuous walking, bending, lifting, pushing, pulling, stooping, carrying
• Working in an unconditioned warehouse