Sr. Manager, Business Operations and Strategy

About Rhapsody:

Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health

This is a hybrid position going into the Boston, MA office 2x per week (Tuesday and Thursday)

Position Summary:

The Sr. Manager, Business Operations & Strategy, will play a pivotal role in shaping the future of our organization. This individual will work closely with senior leadership and cross-functional teams to deliver high-impact projects and strategic initiatives. The ideal candidate will have a strong background in business operations, strategy, and finance, with a proven track record of executing complex projects from start to finish, driving organizational growth.

Job Responsibilities:

• Strategic Planning: Collaborate with senior leadership to develop and execute strategic initiatives that align with the company’s long-term goals.
• Operational Efficiency:
• Identify and implement process improvements across various business functions to enhance efficiency and drive growth.
• Market Research: Conduct comprehensive research to analyze market trends, competitor activities, and potential opportunities for expansion.
• Project Management: Lead and manage a variety of high-impact projects, ensuring timely delivery, from concept through execution, and alignment with strategic objectives.
• Financial Analysis: Provide financial insights and analysis to support decision-making, including budgeting, forecasting, and performance monitoring.
• Cross-Functional Collaboration: Work closely with teams across the organization to ensure cohesive and effective execution of strategic initiatives.
• Business Development: Support business development efforts by identifying and evaluating new opportunities for growth and expansion.
• Execution Focus:
• Demonstrate a strong focus on execution, taking ownership of tasks and projects, ensuring they are brought to successful completion.

Job Requirements:

• Bachelor’s degree in Business, Finance, Economics, or a related field; MBA or equivalent experience is a plus.
• 5 years of experience in business operations, strategy, management consulting, or a related field.
• Investment Banking or Private Equity experience a plus.
• Strong analytical skills with experience in financial modeling and strategic analysis.
• Proven ability to manage complex projects with multiple stakeholders and deliver high-quality outcomes.
• Excellent communication and presentation skills, with experience presenting to senior leadership and Boards.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Demonstrated ability to bring tasks and projects from start to finish, with a focus on execution.
• Embrace AI-enhanced workflows: Leverage AI tools (e.g., ChatGPT, GitHub Copilot) to increase efficiency, improve decision-making, and continuously explore new ways to augment your work with emerging technologies

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The expected pay range for this position is $120,000 – $170,000 USD annually, representing the anticipated base salary range for a full-time, exempt hire. Actual compensation will vary based on factors such as experience, skills, and work location.

This role is also eligible for a discretionary annual bonus based on company and individual performance, as well as participation in Rhapsody’s comprehensive benefits program, which includes health coverage, retirement savings, paid time off and other programs that support your overall well-being.

What we have to offer you:

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities