What are the responsibilities and job description for the Outlet Sales Leader position at RH Outlet?
RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand.
YOUR RESPONSIBILITIES
- Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets
- Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
- Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
- Build and maintain client outreach lists to foster relationships and drive repeat business
- Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
- Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives
- Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards
OUR REQUIREMENTS
- 2 years of leadership experience in retail, preferably in home furnishings
- Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
- Flexibility to work a dynamic schedule across all operational hours
OUR PHYSICAL REQUIREMENTS
- Lift and move items up to 50 lbs., using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Sales management: 2 years (Required)
Ability to Relocate:
- San Rafael, CA 94903: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $30
