What are the responsibilities and job description for the Outlet Operations Leader position at RH Outlet?
RH is seeking an Outlet Operations Leader to develop a high-energy, results-driven stock team and ensure the seamless flow of operations. Partnering with cross-functional teams, this role drives operational excellence, safeguards inventory accuracy, and upholds the highest safety standards. The ideal candidate is a motivational leader who champions quality, inspires collaboration, and empowers teams to deliver extraordinary customer experiences.
YOUR RESPONSIBILITIES
- Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence
- Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
- Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
- Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
- Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies
- Ensure operational interactions with customers and delivery partners reflect company service standards
OUR REQUIREMENTS
- 2 years of leadership experience in retail, preferably in home furnishings
- Exceptional analytical, problem-solving and decision-making skills
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
- Experience in Inventory management systems and processes
- Adaptable and resilient, with a solutions-focused approach to change and challenges
- Flexibility to work a dynamic schedule across all operational hours
PHYSICAL REQUIREMENTS
- Lift and move items in excess of 100 lbs., using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Stocking: 2 years (Required)
- Retail management: 2 years (Required)
Ability to Relocate:
- Rockville, MD 20852: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $29
