What are the responsibilities and job description for the Loan Company Assistant Manager position at RGV Loans LLC-Full time?
Job Summary
We are seeking a dedicated and dynamic Assistant Manager to support our management team in overseeing daily operations. The ideal candidate will possess strong organizational skills and a passion for delivering exceptional customer service. This role involves assisting in managing store operations, including budgeting, recruiting, and staff management, while ensuring a positive shopping experience for our customers.
Duties
- Duties:
- Opens customer accounts by taking and processing loan applications and recording account information.
- Maintains customer records by updating account information and taking payments.
- Recommends potential services to management by collecting customer information and analyzing customer needs.
- Prepares service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Follows policy and procedures to insure company profitability.
- Initiates customer contact via telephone, text, email, or in person in order to maintain an open dialogue of communication.
- Field collections and skip tracing when needed.
- Growth work, which includes advertising and outside interactions.
- Any requested, legal activity that benefits the company.
Minimum qualifications
- Must have 1 Year of Collections Experience
- High School Diploma or Equivalent Education
- Good Communication Skills
- Attention to Detail
- Computer Skills
- Strong Work Ethic
- Great Attendance
- Phone Customer Relation Service
- Candidate must have own transportation daily
- Candidate must have DL
Preferred Qualifications
- Account Management
- Sales Experience
- First Party Collections
- Bilingual (English/Spanish)
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Paid time off
Application Question(s):
- Do you have a criminal record?
Experience:
- consumer finance: 1 year (Required)
Ability to Commute:
- Pharr, TX 78577 (Required)
Ability to Relocate:
- Pharr, TX 78577: Relocate before starting work (Required)
Work Location: In person