What are the responsibilities and job description for the MEDICAL OFFICE RECEPTIONIST position at RGV Adult & Internal Medicine Specialists?
Overview
We are seeking a dynamic and detail-oriented Medical Office Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience. If you thrive in a fast-paced environment and are passionate about healthcare, this is your opportunity to make a meaningful impact every day!
Duties
- Greet patients and visitors warmly, providing exceptional front desk customer service while managing patient check-in and check-out processes
- Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
- Verify patient insurance coverage, process payments, and handle medical billing with accuracy using medical coding (CPT, ICD-9, ICD-10) and health insurance knowledge
- Manage electronic health records (EHR systems) including documentation review, filing, and maintaining clinical confidentiality policies
- Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and take detailed messages as needed
- Assist with medical administrative tasks such as data entry, filing, typing (including 10 key typing), and maintaining organized medical records
- Support clinical staff by coordinating care plans, reviewing documentation, and ensuring compliance with HIPAA regulations
Qualifications:
- Knowledge of medical terminology, medical coding (CPT, ICD), and health insurance procedures including Medicare billing
- Excellent computer skills including proficiency in Microsoft Office Suite for documentation and communication purposes
- Strong customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus
- Attention to detail in documentation review, filing, and maintaining accurate medical records
- Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies
Join us to be part of a dedicated healthcare team committed to providing compassionate patient care while supporting clinic operations seamlessly. Your expertise will help improve patient experiences and contribute to the overall efficiency of our practice!
Pay: From $12.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $12