Quality Area Manager

We are seeking an experienced Area Manager – Quality to lead all Quality Assurance, Quality Control, and Quality Management functions within a heavy manufacturing facility. This individual will be responsible for ensuring products consistently meet customer specifications, industry standards, and internal quality requirements while driving continuous improvement throughout the operation.

This is a key leadership position that partners closely with operations, engineering, supply chain, sales, and executive leadership to support production, customer satisfaction, and long-term operational success.

Key Responsibilities

• Lead all Quality Assurance, Quality Control, and Quality Management activities for the facility.
• Develop, implement, maintain, and continuously improve the site's Quality Management System (QMS).
• Ensure products consistently meet customer specifications, regulatory requirements, and applicable industry standards.
• Lead, mentor, develop, and evaluate Quality personnel while building a strong culture of accountability and continuous improvement.
• Support quality inspections, surveillance activities, and product validation throughout the manufacturing process.
• Analyze quality trends, investigate customer complaints, product nonconformances, and quality-related issues while leading corrective and preventive actions.
• Establish quality objectives, performance metrics, and continuous improvement initiatives that reduce defects and operating costs.
• Manage supplier quality activities, including supplier qualification, audits, production capability assessments, and ongoing performance improvement.
• Coordinate and lead internal, customer, and third-party quality audits.
• Serve as the primary quality contact for customers, including technical discussions, plant visits, quality improvement initiatives, and issue resolution.
• Partner with Operations, Production, Engineering, Maintenance, Supply Chain, Logistics, and Sales to improve manufacturing performance and product quality.
• Assist in developing quality specifications for new products, inspection equipment, and testing processes.
• Support budget planning while identifying opportunities to reduce costs associated with quality issues.
• Ensure compliance with all safety, environmental, and regulatory requirements.

Required Qualifications

• Bachelor's degree in Engineering, Metallurgy, Mechanical Engineering, Industrial Engineering, or a related technical discipline. Equivalent industry experience may be considered.
• Minimum of 5 years of Quality Assurance leadership experience within an OCTG (Oil Country Tubular Goods) manufacturing environment is required.
• Strong technical knowledge of OCTG manufacturing processes and tubular steel products.
• Proven ability to interpret customer specifications and translate technical requirements into manufacturing and inspection processes.
• Demonstrated experience leading Quality Assurance programs within a heavy manufacturing environment.
• Strong project management experience with the ability to lead cross-functional quality initiatives.

Technical Qualifications

• Extensive knowledge of tubular manufacturing processes.
• Strong understanding of material testing, inspection methods, and quality assurance principles.
• Extensive experience with nondestructive testing (NDT) methods and inspection techniques.
• Knowledge of raw material specifications and quality requirements.
• Experience supporting product development and manufacturing quality planning.
• Strong working knowledge of API, ASTM, and ASME standards.
• Experience implementing quality improvement initiatives, advanced quality planning, and corrective/preventive action programs.
• Experience developing, implementing, and maintaining Quality Management Systems (QMS).
• Experience conducting internal audits, supplier audits, and customer audits.
• Proficiency with ERP systems such as SAP and Microsoft Office applications.

Preferred Qualifications

• Master's degree in Engineering, Metallurgy, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Previous experience leading supplier quality programs and customer quality initiatives.
• Experience selecting inspection equipment and developing quality inspection strategies.
• Experience building and developing quality organizations within a manufacturing environment.

Professional Skills

• Excellent written and verbal communication skills.
• Strong leadership, coaching, and team development abilities.
• Proven ability to influence cross-functional teams and drive organizational change.
• Strong planning, organizational, and decision-making skills.
• Excellent analytical, root cause analysis, and problem-solving capabilities.
• Ability to explain complex technical information to customers, suppliers, and internal stakeholders.
• Comfortable managing multiple priorities in a fast-paced manufacturing environment.

Physical Requirements

• Ability to work throughout an industrial manufacturing environment, including standing, walking, climbing stairs, and navigating production areas.
• Ability to occasionally lift up to 50 pounds and participate in team lifts when required.
• Ability to work around manufacturing equipment while following all PPE and safety requirements.
• Comfortable working in varying environmental conditions, including heat, cold, and elevated noise levels.

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.