What are the responsibilities and job description for the Customer Service and Inside Sales Representative, Level 2 position at RG&T Solutions?
This HVAC CSR/Inside Sales role involves selling products and services through face-to-face, phone, email, or fax interactions, ensuring customer needs are met efficiently. The position requires knowledge of HVAC products, strong customer service, order processing, and coordination with various departments to ensure timely delivery and customer satisfaction. Responsibilities include generating sales, educating customers, managing warranties and returns, maintaining records, and building positive relationships. Candidates should have 3-6 years of sales experience, 3 years in HVAC, and strong communication, organizational, and technical skills. The role offers benefits from day one, training, growth opportunities, and works within a supervised environment. Equal employment opportunity is provided, and candidates must be legally authorized to work in the U.S. without sponsorship.