What are the responsibilities and job description for the Manufacturing - Manager, Quality position at RFS Technologies?
RFS Technologies is a worldwide leader in the design and manufacturing of RF cables and end-to-end RF solutions for wireless and broadcast networks. We offer a wide range of products including In-Building Communications Solutions (DragonSkin, Plenum rated cables, Couplers, Splitters, Tappers, Loads, Antennas, and Accessories), Radiating Cables (Smooth Wall, Corrugated Wall, Waveguides, and Accessories), Power and Fiber solutions (fiber or power only risers & jumpers, fire and power combinations and accessories
Manufacturing - Manager, Quality
RFS Technologies designs and manufactures premium-quality cable and antenna solutions for commercial wireless networks, mission critical communications, private networks, Distributed Radio Systems (DRS) and other telecom markets in North America. As an Amphenol company, we are part of a global powerhouse in high-technology interconnect, sensor, and antenna solutions that’s enabling the electronics revolution across almost every industry. Our access to Amphenol’s innovations and resources means we are uniquely positioned to deliver end-to-end wireless connectivity solutions.
POSITION SUMMARY
The Quality Manager is responsible for leading and maintaining the Quality Management System (QMS) in alignment with ISO 9001 standards (with working knowledge of ISO 14001), while supporting improvements in product quality, process performance, and customer satisfaction. This role oversees quality assurance and control activities across the manufacturing process to ensure products meet internal, regulatory, and customer requirements. The Quality Manager works closely with operations, engineering, and supply chain to address quality issues, support root cause analysis, and contribute to continuous improvement initiatives. This position requires a hands-on leader who is engaged on the manufacturing floor, able to collaborate across teams, and focused on building a culture of quality and accountability, while ensuring audit readiness and compliance with applicable standards.
ESSENTIAL JOB FUNCTIONS
Bachelor’s degree in engineering, quality management, or a related field.
Minimum of 5 years’ experience in a quality management role within a manufacturing environment.
RFS TECHNOLOGIES, INC. RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
RFS Technologies, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information regarding EEOC requirements please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Certain positions require candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
RFS Technologies, Inc. participates in the United States Department of Homeland Security E-Verify program. The E-Verify program is a web-based employment eligibility verification system for newly hired employees operated by the U.S. Citizenship and Immigration Services.
Any candidate that needs an accommodation or assistance with the application process should contact Human Resources at 203-630-3311 Ext. 1128.
Manufacturing - Manager, Quality
RFS Technologies designs and manufactures premium-quality cable and antenna solutions for commercial wireless networks, mission critical communications, private networks, Distributed Radio Systems (DRS) and other telecom markets in North America. As an Amphenol company, we are part of a global powerhouse in high-technology interconnect, sensor, and antenna solutions that’s enabling the electronics revolution across almost every industry. Our access to Amphenol’s innovations and resources means we are uniquely positioned to deliver end-to-end wireless connectivity solutions.
POSITION SUMMARY
The Quality Manager is responsible for leading and maintaining the Quality Management System (QMS) in alignment with ISO 9001 standards (with working knowledge of ISO 14001), while supporting improvements in product quality, process performance, and customer satisfaction. This role oversees quality assurance and control activities across the manufacturing process to ensure products meet internal, regulatory, and customer requirements. The Quality Manager works closely with operations, engineering, and supply chain to address quality issues, support root cause analysis, and contribute to continuous improvement initiatives. This position requires a hands-on leader who is engaged on the manufacturing floor, able to collaborate across teams, and focused on building a culture of quality and accountability, while ensuring audit readiness and compliance with applicable standards.
ESSENTIAL JOB FUNCTIONS
- ISO 9001 Compliance: Own, drive, and continuously improve the Quality Management System (QMS) to ensure ISO 9001 compliance while enhancing process effectiveness, standardization, and operational performance.
- Quality Assurance: Design, implement, and optimize quality assurance protocols, inspection methods, and testing procedures to proactively prevent defects and ensure products consistently meet or exceed customer and industry standards.
- Audits: Lead and execute internal and external audits, always ensuring audit readiness. Drive closure of findings through root cause analysis and sustainable corrective actions and serve as the primary interface for third-party auditors.
- Continuous Improvement: Identify, prioritize, and lead cross-functional improvement initiatives that reduce scrap, rework, and variation. Apply Lean and Six Sigma methodologies to eliminate waste and improve process capability and throughput.
- Team Leadership: Build, develop, and hold accountable a high-performing quality team. Coach team members on problem solving, data analysis, and floor engagement to drive ownership of quality at all levels. Drive a positive quality driven culture.
- Customer Satisfaction: Own customer quality performance by analyzing complaints, leading deep root cause investigations, and implementing corrective and preventive actions that eliminate recurrence and improve customer confidence.
- Training: Develop and deploy targeted training programs that reinforce quality standards, improve operator competency, and embed a culture of “quality at the source.”
- Supplier Quality Management: Drive supplier quality performance by partnering with procurement and suppliers to resolve issues, conduct audits, and ensure incoming materials meet defined standards and support production stability.
- Documentation and Reporting: Establish and maintain clear, data-driven quality reporting systems; analyze and communicate key metrics (scrap, yield, defects, COPQ) to leadership and drive actions based on insights.
- Regulatory Compliance: Ensure and enforce compliance with all applicable regulatory and industry standards, proactively identifying risks and implementing controls to maintain ongoing compliance.
- Strong knowledge of ISO 9001 and familiarity with ISO 14001 standards. ASQC certification is a plus.
- Experience with auditing and compliance in an ISO 9001 certified company.
- Excellent problem-solving skills and the ability to implement corrective actions effectively.
- Strong leadership skills with experience managing and developing a team.
- Excellent communication skills, both written and verbal.
- Proficiency in quality management software and tools.
Bachelor’s degree in engineering, quality management, or a related field.
Minimum of 5 years’ experience in a quality management role within a manufacturing environment.
RFS TECHNOLOGIES, INC. RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
RFS Technologies, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information regarding EEOC requirements please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Certain positions require candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
RFS Technologies, Inc. participates in the United States Department of Homeland Security E-Verify program. The E-Verify program is a web-based employment eligibility verification system for newly hired employees operated by the U.S. Citizenship and Immigration Services.
Any candidate that needs an accommodation or assistance with the application process should contact Human Resources at 203-630-3311 Ext. 1128.