What are the responsibilities and job description for the Technical Service Representative position at RFR US?
Our Technical Service Representatives provide support to Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs.
What we do:
Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.
To learn more about us please check out our website here.
Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.
As a Technical Service Rep, you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs.
Essential Duties and Responsibilities:
- Oversee installation of customer’s projects including personnel assigned to the project.
- Inspects finished jobs to assure quality control standards have been met.
- Interacts with salesperson, management, and customers on status of customer projects.
- Operates light duty (less than three tons).
- Helps load/unload pipe, pumps and equipment for scheduled delivery to customer or another Branch.
- Keeps accurate written records of all deliveries and pick-ups, obtains customer signatures as well as pictures needed for invoicing as required by management.
- Maintains all driving records required by management on a timely basis.
- Performs required truck inspections. Maintains truck in top operating condition. Reports any needed maintenance/repair to Operations Manager in writing. Keeps truck clean.
- Perform maintenance and repair duties on all rental equipment
- Maintains a safe, neat, and orderly working environment.
- Completes paperwork as assigned.
- Follows company safety rules and wears personal protective equipment at all times.
- Delivery and pick up of rental equipment.
What we offer:
- Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
- Career advancement through company-sponsored training and development
- Competitive base salary
- Nine paid holidays and a comprehensive paid time off program
- Tuition reimbursement benefits
- Pet Insurance and so much more
When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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