What are the responsibilities and job description for the Admin Support, Branch Billing position at RFR US?
Admin Support, Branch Billing - Supporting our team and your role is critical for the proper compiling and maintaining records of business transactions and office activities of the establishment.
What we do:
At Rain for Rent, we move water—every day. As the leading provider of temporary liquid handling solutions, we’re recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect from a liquid handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments. From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time—and done right the first time.
To learn more about Rain for Rent please check out this short 2 minute YouTube video here.
Rain for Rent employees take great pride in being part of a family-owned company with a rich and enduring legacy. For over 91 years, we’ve delivered consistent, high-quality products and services to our customers. With more than 70 locations across the U.S., Canada, and the UK, Rain for Rent remains committed to excellence. Honesty and integrity are at the core of everything we do. Our dedicated team strives to exceed expectations through exceptional service and unwavering quality.
Summary:
The Branch Billing Admin will compile and maintain records of business transactions and office activities of the establishment.
Essential Duties and Responsibilities:
- Sorts incoming branch correspondence and mail and processed processes outgoing branch correspondence and mail.
- Assist Office Manager when necessary with payables, credit and collections.
- Processes incoming rental and sales orders for specified branches.
- Maintains open and closed rental files.
- Interprets orders and convert through the computer to sale or rental invoices, branch transfers, credit memos and billing adjustments.
- Create specialty invoices.
- Communicates with branch team on any discrepancies of pricing or inventory prior to invoicing.
- Communicates with branch team on rental and sales orders as needed, including answering inquires and provide information on orders and inventory.
- Maintain pending equipment release files.
- Maintain spreadsheets regarding invoicing and paperwork received.
- Files correspondence and other records.
- Answers telephone and routes call to appropriate branch personnel.
- Greets visitors, ascertains nature of business, and conducts visitors to appropriate person.
- Makes copies of correspondence or other printed matter.
- Complies with all Policies and Procedures.
What we offer:
At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:
- Comprehensive medical, dental, and vision insurance
- Matching 401(k) retirement savings plan
- Competitive base salary
- Nine paid holidays and a generous paid time off (PTO) program
- Tuition reimbursement to support continued education
- Company-sponsored training and career development opportunities
- Pet insurance and many other valuable perks
We are proud to support those who have served our country. We are honored to share that Rain for Rent has earned the Military Friendly® Employer Gold (MFE) Gold Designation for 2026! This is our fourth consecutive year being recognized, and our second year achieving Gold-level distinction. We are committed to hiring and supporting veterans. Vets - Rain for Rent® When you join the Rain for Rent team, you're not just building a career—you’re building meaningful relationships, doing work that matters, and making a positive impact in your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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