What are the responsibilities and job description for the Front Desk Receptionist position at Rezolut?
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.
Our ideal teammate:
- Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
- Will work under general guidance with some expectation of autonomy.
- Has excellent verbal and written communication skills and strong attention to detail.
- Has the ability to prioritize tasks and to delegate them when appropriate.
- Acts with integrity, professionalism, and confidentiality.
- Can work in a fast-paced, patient focused environment with heavy call volume.
- Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
- Greets and register patients in a fast-paced radiology facility.
- Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
- Schedule appointments and make referrals.
- Submits patient demographics and insurance information into the patients’ medical record.
- Works as a team to assist clinical and clerical staff and referring physician offices as needed.
- Deliver exceptional customer service.
- Performs other related duties as assigned.
Education and Experience:
- High School degree or equivalent
- Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
- PTO for full-time employees
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances
- 401(k) Retirement Plan
- Employee Assistance Program
- Rezolut Academy, a career pathways program to help further your career