Field Service Engineer

Rezolut is seeking a full-time Field Service Engineer to join our Assured Imaging team! 

Schedule is Monday - Friday, 40 hours/week | Pay range: $80,000.00 - $120,000 annually

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology—to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Rezolut is seeking Medical Imaging Service Engineer to provide service and repair to Mammography, Ultrasound, MRI, CT, and X-ray systems nationwide. CT/MR experience is preferred. We are an industry leader with training and career growth opportunities. We offer an excellent pay rate, paid time off, and benefits package options. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the company’s equipment as well as our customers’ equipment. This position requires regular travel. The ideal candidate should be located in the Tucson and Phoenix area.

Below are the equipment manufacturers and modalities that would primarily be serviced:

• Siemens – Mammography, MR, and US
• GE Mammography and US
• Philips CT, MR, and US
• Hitachi CT

 Essential Job Responsibilities

• Basic troubleshooting, installation, maintenance and repair of radiological equipment.
• Completing Preventative Maintenance and modifications.
• Setup, calibration, QC and QA of customer’s equipment according to OEM specifications.
• Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated.
• Working as a member of Assured Imaging’s team as well as being able to work independently, to provide efficient service.
• The ability to lift, carry, and move tools and necessary equipment.
• Adhering to current regulatory requirements to include, but not limited to, HIPPA, OSHA and FDA.
• Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

 Required Education and Experience

• Associate's degree or Radiology OEM training, Electrical, Technology, equivalent military experience or Associates Degree with 2 or more years’ experience in servicing Diagnostic Imaging equipment.
• Must have experience servicing diagnostic imaging equipment.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Valid driver’s license and good driving record is required.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Resourceful, with the ability to work independently.
• Strong time management skills.
• Ability to adapt to changing circumstances.
• Decision-making, problem-resolution and creative thinking skills
• Attention to detail.
• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment.
• Must be able to travel.

 Benefits:

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program