What are the responsibilities and job description for the TSD Director of Engineering – Dealer Services position at Reynolds & Reynolds?
Director of Engineering (2 Openings)
Dealer Services | Rental Services
TSD is seeking experienced Directors of Engineering to lead one of two growing engineering organizations within our technology portfolio: Dealer Services or Rental Services. These second-line leadership roles are responsible for people leadership, software delivery, engineering processes, technology strategy, and production operations for business-critical, customer-facing platforms. Each leader will oversee a multidisciplinary organization of software developers, automation engineers, and QA professionals while partnering closely with Product, Architecture, Security, and executive leadership.
Available Opportunities
Dealer Services
Lead engineering for the platforms automotive dealerships rely on every day, supporting high-volume transactions, integrations, and customer-facing services where uptime, accuracy, and data integrity are critical.
Rental Services
Lead engineering for our reservation, fleet, billing, counter, and partner-integration platforms that power always-on services for a global customer base.
Key Responsibilities:
People Leadership
-Build, develop, and retain high-performing engineering teams across multiple scrum teams and technical leaders.
-Own talent strategy, hiring, onboarding, performance management, succession planning, and leadership development.
-Provide coaching, feedback, and career growth opportunities for direct and indirect reports.
Engineering Process and Delivery
-Own the SDLC, including Agile planning, sprint execution, release management, and change control.
-Establish and improve engineering metrics, quality standards, CI/CD practices, and technical debt management.
-Deliver predictable, high-quality software releases on schedule and within budget.
-Partner with Product leadership to align roadmap commitments and execution plans. Technology and Architecture Leadership
-Define technology roadmaps and architectural direction in partnership with Architecture, Security, and Product teams.
-Drive modernization, scalability, resiliency, security, observability, and operational excellence.
-Manage technology investments, vendor relationships, and cloud optimization initiatives.
AI and Innovation
-Accelerate engineering productivity through AI-assisted development practices.
-Evaluate and implement AI-enabled product capabilities where they create customer and business value.
-Promote responsible AI adoption, governance, and measurement across the engineering organization.
Production Operations
-Own production health, incident response, escalation management, and support readiness.
-Improve reliability through monitoring, observability, automation, and root-cause analysis practices.
Required Qualifications:
-12 years of software engineering experience, including 5 years leading software development organizations.
-Prior Director-level or equivalent second-line leadership experience.
-Proven success leading engineering teams supporting mission-critical, customer-facing applications.
-Strong background in software architecture, quality engineering, DevOps, CI/CD, and cloud-native technologies.
-Experience hiring, developing, and managing engineering talent.
-Knowledge of application security, performance engineering, and modern software delivery practices.
-Demonstrated experience adopting AI technologies within engineering organizations.
-Excellent communication, problem-solving, and leadership skills.
-Bachelor's degree in Computer Science, Engineering, or equivalent experience.
-Hands-on depth in .NET / SQL Server / React and production experience operating microservices and micro-front-ends on AWS PaaS is required; Flutter, Redis, Power BI and data-warehouse experience is strongly preferred. Prior experience in the automotive retail, dealership systems or OEM domain is highly desired.
Why Join TSD?
You'll have the opportunity to lead talented engineering teams, shape the technology strategy for mission-critical products, and drive innovation across software delivery, cloud platforms, data services, and AI-powered solutions that support customers around the world.