What are the responsibilities and job description for the Wellness Desk Supervisor position at Reynolds Lake Oconee?
Duties and Responsibilities:
- Assists other staff at Richland Pointe, including filling in for shifts as needed.
- Assists in Retail Sales Promotions.
- Insures that the reception areas are professional in appearance.
- Assists members in a friendly, proactive and efficient manner with appropriate follow-up as necessary.
- Maintains a positive and professional relationship with all members.
- Orders supplies (desk and coffee station) for the Wellness Desk.
- Communicate up-to-date pertinent information to members and guests.
- Assists in preparation of monthly staff schedules.
- Operates POS system and fitness class reservation software as needed.
- Trains staff on the use of point of sale system.
- Maintains reports as requested by the Manager.
- Assists in answering the telephone and delivers messages to appropriate staff.
- Assists in the sale of merchandise and takes special orders.
- Assists with displaying merchandise.
- Works collaboratively with all Richland Pointe associates and resources.
- Assists Richland Pointe Fitness and Spa in daily duties as needed.
Qualifications/Requirements/Experience/Education:
- Strong verbal and written communication skills
- True desire to satisfy the needs of all members in a fast-paced environment
- Provide excellent customer service and attention to detail.
- Maintain positive ongoing relationships with Reynolds Members.
- Represent the company with integrity and dedication.
- Ability to interact with all members and guests effectively with tact and diplomacy.
- Basic mathematical and calculator skills.
- Strong follow through skills.
- Computer skills preferable.
- Must be able to meet members in a friendly, courteous manner.
- Current CPR/First Aid (or willing to receive within 90 days).
- Must have the ability to lift a minimum of 25 lbs.
Benefits:
- Medical, dental, vision, and life insurance
- Paid time off: 1 week paid vacation after 6 months; after 90 days 3 sick & personal days, and 10 holidays
- 401(k) with company match
- Flexible spending and health savings accounts
- LTD and STD
- Employee discounts: food, retail merchandise, boat rentals
- Golf privileges