What are the responsibilities and job description for the Self Storage Associate position at REYBOLD GROUP OF COMPANIES?
Reybold Group, LLC. is a rapidly growing company that knows our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents, and clients. We are seeking a Part-time Self-Storage Associate to assist the Site Manager in day-to-day activities of record keeping, maintenance, security, clerical duties, and delivering exceptional customer service.
Essential Duties and Responsibilities
Self Storage:
- Renting units, explain rental lease and insurance
- Performing complete collection duties as required
- Conducting site tours
- Assist customers in all issues that arise, all with top customer service in mind
- Enforcing security and overdue policies and procedures
- Opening and closing operations for the site
- Answering questions from customers and tenants
General:
- Maintain the cleanliness and hygiene of the site and employee spaces
- Maintain the security of the site
- Problem solving
- Site lock up
- Other projects as assigned
Qualifications:
Education and/or Experience Qualifications
- High school diploma or GED equivalent, College Degree preferable
- Solid Math skills including adding, subtracting, multiplying, and dividing
- Proficient typing and Data entry skills
- Proficient at interacting with potential clients, current tenants, co-employees, and managers
- Capable of working with computer, electronics, packaging systems and security systems
- Has experience with using Microsoft Office & Microsoft Windows 10
- Valid driver’s license is required
Competencies
- Excellent phone skills and manners
- Must have clear and concise writing and speaking capabilities
- Excellent verbal and written communication
- Great customer service skills with positive attitude
Work Environment
- Office Environment with moderate noise level (copiers, vehicles, alarms, etc.)
- Understand mechanical systems slide doors
- Will be exposed to outdoor weather conditions
- One third (1/3) or more of time will be spent walking around the site
Physical Demands
- Must be able to sit for more than 4 hours at a desk
- Must be able to clean (sweep units) and remove trash
- Capable of lifting items fifty (50) pounds or more
- Looking at computer screens for more than 4 hours
*Reybold is an Equal Opportunity Employer*