Administrative Assistant

REPORTS TO: Human Resource Manager

SUMMARY OF FUNCTIONS

Position Summary

The Administrative Assistant / Receptionist serves as the primary point of contact for visitors,

employees, vendors, and contractors while providing administrative support to sawmill operations.

This role ensures professional front-office operations, accurate administrative support, and effective

communication across departments in a fast-paced industrial environment.

Essential Duties and Responsibilities

Reception and Front Office

• Greet employees, applicants, visitors, vendors, contractors, and delivery personnel in a

professional and courteous manner.

• Answer, screen, and route incoming phone calls and emails.
• Manage visitor sign-in, badge issuance, and basic site orientation, including safety

expectations.

• Maintain a clean, organized, and professional reception and office area.

Administrative Support

• Provide administrative and clerical support to mill leadership, human resources, safety, sales

assistant, and operations teams.

• Prepare correspondence, reports, spreadsheets, and meeting materials.
• Maintain organized electronic and physical filing systems.
• Schedule meetings, training sessions, interviews, and facility visits.
• Maintain appropriate levels of office supplies

Human Resources and Payroll Support

• Assist human resources with onboarding paperwork, orientation scheduling, and employee

physical and RVI file maintenance.

• Direct employee questions to the appropriate human resources or management contacts while

maintaining confidentiality.

• Perform other administrative duties as assigned to support the overall office and plant

operations

• Maintain confidentiality of sensitive company and employee information.

Safety and Compliance Support

• Ensure all visitors and contractors follow site safety procedures.
• Maintain safety training records, sign-in logs, and required postings.
• Assist Safety Manager with new hire orientation packets and PPE preparation.
• Assist safety related physical and RVI file maintenance.
• Adapt to evolving digital systems and continuous improvement initiatives.

Administrative Assistant

Required Qualifications

• High school diploma or GED required.
• One to two years of experience in a receptionist or administrative support role.
• Proficiency with Microsoft Outlook, Word, Excel, and basic office technology.
• Strong organizational skills and attention to detail.
• Professional appearance and customer-service mindset.

Preferred Qualifications

• Experience in manufacturing, industrial, or sawmill environments.
• Familiarity with human resources, payroll, safety, or timekeeping systems.
• Bilingual (English/Spanish) preferred.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Strong multitasking and time-management abilities.
• Ability to interact professionally with employees at all levels.
• Dependable, punctual, and detail-oriented.

Core Expectations

• Promote a positive first impression of the company.
• Support and reinforce a strong safety culture.
• Demonstrate professionalism, teamwork, and accountability.
• Maintain consistent attendance and reliability.

Company-Paid Benefits Include:

• Medical Insurance with Prescription Coverage

• Dental and Vision Insurance

• Telemedicine Program (Teladoc)

• Employee Assistance Program (EAP)

• Paid Vacation and 7 Paid Holidays

• Life and Accidental Death Insurance

• 401(k) Plan with Company Match

• Employee Referral Program

• Personify Health Rewards Program