What are the responsibilities and job description for the Customer Service/Sales Representative position at Revolve Agency Inc.?
Customer Service Sales Representative
Location: West Chester, PA
Pay: $16.00–$21.00 per hour
Job Type: Full-time
Schedule: Monday–Friday with weekend availability as needed
About Revolve Agency
Revolve Agency develops and executes customer engagement campaigns that help brands connect with their target audiences. By combining strategic planning, in-market execution, and performance-focused solutions, we help clients increase brand visibility, enhance customer experiences, and achieve measurable marketing objectives.
Our team works directly with customers in retail environments, representing nationally recognized brands through professional, in-store customer service and sales interactions. We are committed to delivering exceptional customer experiences while providing employees with ongoing training, support, and opportunities for career growth.
Position Summary
Revolve Agency is seeking a full-time Customer Service Sales Representative for our West Chester, PA location. This is an on-site, in store retail sales position where you'll assist customers, answer questions, recommend products and services based on their needs, and help create an outstanding in-store experience.
As a Customer Service Sales Representative, you'll serve as a primary point of contact for customers by answering questions, resolving concerns, and helping customers identify products and services that best fit their needs. This role combines exceptional customer service with consultative sales in a retail setting.
Responsibilities
- Welcome customers and provide exceptional service.
- Answer questions about products and services.
- Resolve customer concerns professionally.
- Assist customers in selecting products that meet their needs.
- Process transactions accurately.
- Maintain an organized and inviting sales environment.
- Support customer satisfaction and team performance.
- Assist in achieving individual and team sales goals.
- Build positive relationships with customers.
Qualifications
- Previous customer service, retail, or sales experience is preferred but not required.
- Strong verbal communication and problem-solving skills.
- Customer-focused with a positive, professional attitude.
- Comfortable working in a fast-paced retail environment.
- Dependable with strong organizational skills.
- 18 as required by state law
- Must be authorized to work in the United States.
Benefits
- $16.00–$21.00 per hour
- Full-time employment
- Paid training
- Performance-based bonus opportunities
- Supportive and collaborative team environment
Revolve Agency is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
Pay: $16.00 - $21.00 per hour
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $16 - $21