Client Experience Expert (Front Desk & Wellness)

REVIVE Client Experience Expert (Part-Time)

At REVIVE, the science of recovery meets the art of wellness.

We believe recovery is more than just a service, it's an experience. Every day, we have the opportunity to help people feel supported, cared for, and confident as they invest in their health and well-being.

We're looking for someone who genuinely enjoys working with people, has a passion for learning, and takes pride in creating exceptional client experiences. If you naturally notice the little things, enjoy staying engaged, and love helping people feel welcome, we'd love to meet you.

What You'll Do

As a REVIVE Client Experience Expert, you'll help create an environment where every client feels welcomed, educated, and excited to return.

You'll:

• Welcome every client with warmth, professionalism, and genuine enthusiasm.
• Guide clients through services including:
• Red Light Therapy
• Red Light Lipomelt
• Infrared Sauna
• Normatec Compression
• Somadome Meditation
• Learn the purpose and benefits of each service so you can confidently educate clients and answer questions.
• Help clients understand which services best support their goals through thoughtful, personalized conversations.
• Create a calm, clean, organized environment that reflects the quality of the REVIVE experience.
• Prepare treatment spaces between appointments by cleaning, sanitizing, resetting, laundering towels, and restocking supplies.
• Assist with scheduling, client check-in, and day-to-day operations.

Who Thrives Here

This role is a great fit for someone who:

• Enjoys talking with people and building genuine relationships.
• Loves learning and is excited to become knowledgeable about health, wellness, and recovery services.
• Takes initiative instead of waiting to be told what to do.
• Notices the details that help people feel comfortable and cared for.
• Communicates with confidence, professionalism, and kindness.
• Takes pride in doing things well, even when no one is watching.
• Believes hospitality is found in the little things.

Our Core Values

Everything we do is guided by six core values:

• Empathy
• Innovation
• Accountability
• Service
• Passion
• Professionalism

We're looking for someone who wants to live these values, not just read them on a wall.

Experience That Transfers Well

You don't need experience in recovery services to succeed here.

Many backgrounds translate well to this role, including:

• Hospitality
• Coffee shops or cafés
• Fitness
• Esthetics or cosmetology
• Healthcare
• Physical therapy or chiropractic offices
• Customer service
• Education or coaching

We'll teach you our services. We're looking for someone who's excited to learn them.

What Makes Someone Successful at REVIVE

At REVIVE, our technology matters, but the experience we create matters even more.

Our best team members are naturally observant. They notice when a room could be refreshed, when supplies need restocking, when there's an opportunity to learn something new, or when a client could use an extra moment of encouragement.

Exceptional client experiences aren't created by following a checklist, they're created by people who genuinely care.

Schedule

• Part-time
• Some evening and weekend availability required

Why Join REVIVE?

• Be part of a growing wellness concept committed to helping people feel their best.
• Work alongside a supportive team that values professionalism and continuous improvement.
• Learn innovative recovery and wellness technologies.
• Build meaningful relationships with clients while making a positive impact on their day.

To Apply

Tell us a little about yourself and why this role caught your attention. We'd love to hear what exceptional client experience means to you.

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $15