What are the responsibilities and job description for the Front Desk Staff position at RevitalIV?
About RevitalIV
RevitalIV is South Florida’s premier health & wellness clinic, specializing in IV hydration therapy, bioidentical hormone treatments, physician-formulated vitamin supplementation, and cosmetic injectables. With over two decades of experience, we help clients feel better, look younger, and rejuvenate their energy from the inside out.
We pride ourselves on a modern, upbeat environment, exceptional customer service, and helping every guest feel comfortable, valued and revitalized.
Position Summary
We’re seeking a friendly, energetic Front Desk Associate to join our team part time with the possibility of adding extra days as we grow. This role is ideal for someone who thrives in a guest-facing environment, loves interacting with people, and is eager to contribute to a wellness-focused team. A background in sales or service is preferred, but not required.
Key Responsibilities
- Greet every guest warmly upon arrival and create a welcoming, professional first impression
- Manage front desk operations: answer phones, respond to email inquiries, check-in clients, schedule appointments, process payments
- Educate guests (in collaboration with clinical team) on our services and membership offers—helping to highlight how RevitalIV’s treatments support wellness, hydration and beauty goals
- Maintain the reception area: keep it tidy, stocked with informational materials, presentable and guest-ready
- Assist with- and potentially follow up on- leads, membership inquiries and retail product information
- Support team flow: ensure smooth check-out, prepare guest summaries, coordinate with clinical staff on next guest appointments
- Participate in occasional marketing tasks or promotions (offline/online) as directed by management
- Uphold clinic standards of cleanliness, confidentiality, and guest privacy at all times
Preferred Skills & Background
- High school diploma or equivalent required; some college or related coursework a plus
- Previous experience in a front desk, customer-service, hospitality, or sales support role preferred
- Sales experince preferred but not necessary to apply
- Comfortable promoting services or upgrades in a polished, non-pushy way
- Friendly, professional demeanor with strong communication skills—phone, email and in-person
- Able to learn scheduling software quickly and manage multi-tasking in a fast-paced clinic environment
- Basic computer literacy: email, web scheduling, POS systems
- A team-player attitude, with flexibility and willingness to jump in where needed
- Reliable and punctual: role is Saturday only for now—consistency is important
- Interest in wellness, health, aesthetics or beauty industry a plus
What We Offer
- Part time schedule with potential of increasing days and hours quickly
- Great opportunity to join a growing, dynamic wellness clinic with modern treatments and high guest-satisfaction
- Friendly, supportive team environment
- Opportunity to learn about modern wellness treatments, IV therapy, hormone optimization and aesthetic services
- Hourly pay plus possible bonus or commission on memberships or service upgrades (to be discussed)
How to Apply
Send your resume and a brief cover-note telling us why you’d like to join RevitalIV, what your relevant experience is (especially any sales/service), and your interest in wellness/aesthetics. Please mention your availability for Saturdays and whether you can add another day in the future. Please send all emails to drbrown@revitalivfl.com
We look forward to meeting someone who shares our passion for wellness, looks forward to greeting and engaging guests, and is ready to help our clients feel revitalized!
Location
RevitalIV 1317 W Indiantown Rd, Suite 100, Jupiter, FL 33458
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Work Location: In person
Salary : $20 - $22