Sales Development Representative

Title: Sales Development Representative

Position Details:

Type: Regular, full-time, salary, exempt

Department: Sales

Reports to: Vice President of Sales

Location: Clifton Park, NY

Company: Reverus https://reverus.com/

About Reverus

Reverus started out in 2006 in the Capital District of New York. We set out to fill a void in the IT market by founding our business upon the tenet of transparency in order to bring honesty and integrity to every workspace.

Our mission is to always optimize our client’s business functions without exceeding their budget.

As a smaller company, we understand the value of our client’s time as well as how to work with a limited budget. When clients partner with Reverus, they can trust that our recommendations will ultimately enhance their operations while saving them money.

Position Overview

We are a rapid growing Managed IT Services Provider looking for a highly motivated and disciplined Sales Development Representative that will be the frontline of the sales organization. This is a critical role that is responsible for identifying, engaging, and qualifying potential clients who can benefit from managed IT services, cybersecurity, infrastructure support, and cloud solutions. Your mission is to generate pipeline opportunities to continue to feed our accelerating growth. 

Key Responsibilities

• Follow the company’s defined MSP sales process from initial outreach through closing the deal, ensuring every prospect moves through each stage methodically.
• Leverage customer relationship management tools (e.g., HubSpot & ZoomInfo) to log activities, manage the sales pipeline, and maintain data accuracy.
• Execute daily prospecting activities (calls, emails, LinkedIn outreach) to generate qualified meetings with small business managers and mid-market decision-makers.
• Conduct structured discovery calls to uncover pain points related to IT reliability, cybersecurity, cloud adoption, and support costs.
• Adhere to established follow-up cadences to ensure prompt communication
• Report on KPIs weekly, including meetings set, opportunities created, and pipeline value.
• Actively participate in coaching sessions to improve performance within the sales framework.

Qualifications

• Experience: One to three years’ experience as a sales development representative within a Managed IT Service Provider or a similar role within the industry selling to small to medium size businesses
• Education: Bachelor’s degree in business or a related field from a four-year college or university
• Systems: Familiarity with MSP tools (RMM, MDM, Endpoint Security, Microsoft 365)
• Knowledge: Understanding of the managed IT industry
• Skills: Exceptional communication, organizational and problem-solving.
• Professionalism: Proven to be self-motivated with an ability to handle confidential information with discretion and thrive in a client-service-focused environment.

Ideal Candidate Attributes

• Entrepreneurial, business building, high growth mindset
• Tenacious, driven, goal-oriented, and coachable.
• Demonstrated ability to follow structured processes and meet measurable goals.
• Strong communication and consultative approach
• Experience using CRM and sales automation tools.
• Comfortable with high volume outreach

Compensation & Benefits

• As of the date of this posting, a good faith estimate of the current salary pay scale for this position is $50,000-55,000 plus commissions. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. 
• The position is eligible for quarterly bonuses based on several factors including company performance, individual contributions and market forces.
• The benefits for this position include comprehensive health, dental, vision, paid time off, and 401K retirement with a company match.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, feel; and/or type; reach with hands and arms; and talk and hear. The employee is occasionally required to walk, stand, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to view a computer screen for extended periods of time.

EEO Statement: At Reverus, we don’t just accept difference, we celebrate it and recognize the value it brings to our customers and employees. Reverus is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Reverus is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. For information regarding how Reverus collects and uses personal information, please review our Privacy Policies (https://reverus.com/privacy-policy/).