What are the responsibilities and job description for the Remote Healthcare Collections Specialist position at Revenue Enterprises?
Full-Time | Base Salary Uncapped Monthly Commission
Are you passionate about helping people, solving problems, and delivering exceptional customer service? Join Revenue Enterprises, an award-winning healthcare customer service and revenue cycle organization, where you'll make a meaningful impact on patients while building a rewarding career.
At Revenue Enterprises, we're driven by integrity, passion, and respect. For more than 20 years, we've partnered with world-class healthcare organizations to improve the patient experience and support financial wellness. If you're looking for a company that values its employees, promotes from within, and gives you a voice, we'd love to hear from you.
Position Details
Status: Full-Time with comprehensive benefits
Hours: 40 hours per week
Schedule: Monday-Friday, 8:00 AM-5:00 PM MST
Location: Remote opportunity available for residents of Colorado, Montana, Texas, Kansas, or Wyoming
Training: Paid 3-week training program delivered remotely or in-office, plus a mandatory one-day orientation at our Denver/Aurora office
Compensation: $40,000-$43,680 annually, based on experience
Additional Earnings: Monthly uncapped commission opportunities
A Culture That Puts People First
Family-owned company where you're treated like family, not a number
Your ideas, contributions, and feedback matter
A supportive team environment focused on your success
Opportunities for career advancement through internal promotion
A Proven Employer
Over 20 years of consistent growth
Partnerships with leading healthcare organizations
Recognized as a Top 10 Best Places to Work in Collections (2019-2025)
Benefits of Working Here
Competitive base pay
Uncapped monthly commission program
Comprehensive benefits package
Remote work opportunities with optional office-based work arrangements
Ongoing training and career development
As a Patient Account Representative, you'll play a key role in helping patients understand and resolve their healthcare accounts with compassion and professionalism.
Responsibilities include:
Providing outstanding customer service through inbound and outbound phone interactions
Assisting patients and families with questions regarding healthcare balances and billing
Working collaboratively with patients to create affordable payment solutions, including payment plans and settlements
Processing credit card and ACH payments securely over the phone
Accurately documenting account activity and customer interactions
Following all applicable federal and state regulations while ensuring consumers understand their rights
Meeting performance goals while maintaining a patient-focused approach
Successful candidates will demonstrate:
Strong communication and customer service skills
A professional and empathetic phone presence
Problem-solving and negotiation abilities
Attention to detail and accuracy in documentation
Comfort working in a fast-paced environment
Ability to learn and adhere to regulatory requirements
Motivation to achieve performance and commission goals
If you're looking for a stable, growing company where you can help people, earn competitive pay plus uncapped commissions, and build a long-term career, apply today and become part of the Revenue Enterprises family.
Must reside in Colorado, Montana, Texas, Kansas, or Wyoming to be considered.
Prior Collections experience handling delinquent accounts
Experience in customer service and/or healthcare preferred (but not required)
Authorization to work in the US
High school diploma or GED
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual English/Spanish skills is a plus!
Typing 40 WPM with 90% accuracy preferred
Experience working from home preferred
Prior collections experienced preferred
Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
Salary : $40,000 - $43,680