Concierge

Why we should be your “home away from home”

• What associates say: A certified Great Place To Work (voted by associates) 7 years in a row!
• Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
• Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
• Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
• Company snapshot: A family business for 30 years, Legend has seen 63% property growth in the past several years! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Schedule:

JOB HIGHLIGHTS

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.

Responsibilities:

• Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
• Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
• Conducts tours and ensure that model rooms are ready and available for viewing
• Ensures that front desk and other common areas are clean and stocked

Benefits:

• Medical, Dental, Vision offerings (for benefit eligible associates)
• Company Paid Life Insurance coverage in the amount of $15,000
• Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance (for benefit eligible associates)
• 401(k) program including discretionary company match
• Competitive Paid Time Off (for full-time associates)
• Holiday pay
• Discretionary Scholarship program
• Annual performance evaluations/raises

Bonus opportunities:

• Employee referrals
• Employee of the month/year
• Resident tour (move-in)

Requirements

Requirements:

• Excellent customer service skills
• Strong organizational skills

• Previous experience in a similar role is preferred, but it is not required.

  
  

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion.