What are the responsibilities and job description for the REVELxp - FANgineer, Auburn University position at Revel XP LLC?
Description
ABOUT REVELXP
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
FANgineers play a vital role in the success of game days – they help engineer a great experience by providing the highest level of hospitality for our fans in the premium seating areas on game day. FANgineers serve as goodwill ambassadors to donors and their guests while maintaining the operational policies in place for all premium seating areas. FANgineers also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel. FANgineers will be responsible for hosting guests in the premium area of Plainsman Park on football game days.
DUTIES and RESPONSIBILITIES
Primary duties to include, but not limited to the following:
- Act as game day ambassadors for REVELxp, Tigers Unlimited and Auburn Athletics Department.
- Perform G.O.L.D. Standard Service for all guests, fans, and department staff.
- Ensure all game day policies and procedures are being upheld.
- Monitor entrances, review tickets, and be aware of access control protocols.
- Perform pre-, during-, and post-game duties associated with the premium areas (i.e., fulfilling requests, disposing trash, monitoring facility needs and food & beverage needs, etc.)
- Other duties as assigned.
AVAILABILITY and OPPORTUNITIES
- Must be available to work all home Auburn football games.
- FANgineers are hourly employees. Hours will range between 6-8 hours per home game week depending on the game schedule and game preparation needs each week.
- FANgineers are expected to work the entire football game day shift, which typically begins 90 minutes before the area opens and ends approximately 30 minutes after the area closes.
- Opportunities may be available to work the day before game days for additional hours.
Requirements
WHAT MAKES YOU A GREAT CANDIDATE?
- Ability to work all home Auburn football games (includes some nights and weekends).
- Trustworthy; a person of integrity.
- Service mindset.
- Friendly demeanor and positive attitude.
- Dependable.
- Enthusiastic to be a part of a team that makes guests feel seen, welcomed, and valued.
- Willing to learn and be flexible to fill in where needed.
- Ability to communicate clearly & effectively with guests and game day partners.
- Ability and willingness to stand or sit for long periods of time.
BENEFITS
- Paid hourly.
- Opportunities to be rewarded with gift cards for exceptional work.
- Paid break.
- Holiday pay (time and a half) for working on Labor Day or Thanksgiving Day, if applicable.
Please note: Because REVELxp is a private company, we are not considered an “on-campus job”, therefore we can only hire applicants who are eligible to work in the US for any employer.
