What are the responsibilities and job description for the REVELxp - Carolina Athletic Hospitality Office Intern position at Revel XP LLC?
Description
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
Position Summary
The Hospitality Intern plays a key role in the success of the Carolina Athletic Hospitality (CAH) program by supporting the Senior Hospitality Manager and Associate Hospitality Manager. The intern will work closely with members of the athletics department and athletic donors. Interpersonal, multitasking, and communication skills are necessary and should be developed throughout this internship. This is a great entry-level opportunity for program participants to gain hands-on experience in athletics event management and premium seating hospitality.
Key Responsibilities
Primary duties to include, but not limited to:
- Assist in recruiting, hiring, and training game day staff.
- Assist in the training and supervisor of game day staff members.
- Prepare and assist in the management of the designated premium areas for every home UNC football game and assigned home men’s and women’s basketball and baseball games.
- Learn and administer policies and procedures regarding admission, food and beverage, maintenance, and other premium area operations.
- Support the creation, editing, and distribution of game week newsletters and staff newsletters
- Prepare, organize, maintain, inventory game day supplies and equipment
- Assist management in resetting all premium areas back to game day setup
- Communicate with game day staff members, athletic donors, and athletics personnel
- Be a part of the management team and serve as a liaison on game day between donors/guests and the catering staff and UNC Athletics
- Demonstrated ability to deliver exceptional hospitality and service
- Perform general office duties
- Other duties as assigned
Requirements
Minimum Requirements
- Commitment to all home football games (10-12 hours), the day prior of each home football game, assigned men’s/women’s home basketball games, & baseball games; includes nights and weekends
- Undergraduate college degree preferred (or in progress)
- Strong communication skills (oral and written)
- Strong leadership skills
- Ability to solve problems under pressure
- Excellent time management, organizational, and prioritizing skills
- Strong customer service skills
- Possess a team player mentality
- Dependable and trustworthy with a strong work ethic
- Proficient in Microsoft Office Applications (Word, Excel, etc.)
- Have reliable transportation
Physical Requirements
- Ability to stand and walk for extended periods during events
- Ability to lift and carry items up to 40 pounds (e.g. event materials, signage)
- Ability to bend, stoop, and reach
- Manual dexterity to handle event materials and technology
- Ability to work in varied environmental conditions, including outdoor spaces
- Good visual acuity and attention to detail
- Ability to travel to event sites, as needed
Work Environment
- Combination of office and on-site event environments
- Fast-paced conditions during live events
- Frequent interaction with fans, vendors, and large groups
- Long periods of standing and constant movement around the event venue are expected on event days.
- Long periods of sitting while on the phone and the computer are common on office days.