What are the responsibilities and job description for the REVELxp - Account Manager, Special Events position at Revel XP LLC?
Description
REVELXP is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35 years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELXP is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.
DUTIES/RESPONSIBILITIES:
- Management of all special events, concerts and NASCAR Races in various markets including North Carolina, Virginia, and South Carolina
- Recruiting, hiring, training, and general management of entire part-time employee staff
- The successful management of part-time employees at all contracted events
- Promoting the positive work environment and adhering to the customer service standards.
- Reach profit, performance, and customer service goals.
- Review and manage staffing procedures, ensuring that staff assignments and responsibilities are met, and hours have been entered correctly.
- Act as an Event Manager at all special events.
- Coordinate extensively with other Account Managers to schedule traveling staff
- Work to meet deadlines for time sensitive items including invoicing, payroll, and call sheets.
- Manage vendor relationships
- Perform other related duties as assigned.
SUPERVISORY RESPONSIBILITIES
- Participate in the scheduling of part-time staff as needed.
- Oversee the management of the customer service representatives and security personnel during event operations.
- Oversee payroll timecard entries, and the invoicing of clients for services rendered.
- Attend meetings with the Clients and prepare an estimate of staffing costs.
- Negotiate contracts with clients outside your contracted client agreement.
- Maintain communication with the client to ensure requests are met for upcoming events
Requirements
- At least 2-3 years of experience in effective talent sourcing methods, recruiting and interviewing
- Proficient communication skills using phone and online meeting platforms
- Experience using Teams; experience and skills, or ability to quickly learn, the use of scheduling tools to run reports, etc.
- Professionalism, organization, and project management skills
