Data Analyst

The Analyst, Channel Operations plays a key role in enabling and optimizing third-party distribution channels through effective data management, process improvement, and cross-functional collaboration. This position partners with internal stakeholders and external distributors to ensure accurate data transmission, streamline operations, and support strategic channel initiatives.

Must Have for this role: • We are looking for a Strong Channel operations analyst, Business Analyst, or Data Analyst. • This person will be working with the new project team, and the channel partners to manage the data and making process improvement. • We are looking for someone who has hands on experience in monitoring and validating data across third-party platforms to ensure accuracy and escalate discrepancies. • This person will be working on large database and manipulating the big data. • Candidate should have experience in Accounting & Billing. • Must have experience in Excel, Pivot tables, and SQL Queries. Salesforce is nice to have. • Need some with 5 years of equivalent experience

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Duties and Responsibilitie

• s:Provide day-to-day support for channel operations, assisting with data alignment and reconciliation between internal systems and external distribution partne
• rsMonitor and validate data across third-party platforms to ensure accuracy and escalate discrepancies as need
• edCollaborate with Sales, Analytics, and internal teams to support channel processes and respond to operational reques
• tsSupport multiple operational initiatives, including both as a external representative of client operations as well as partner with stakeholders internally as a SME for distribution process
• esPartners with Sales and GTM teams on channel operation processes and support dispute escalation as directed by the Sr Direct

or
Please note this job description is designed to cover the primary duties of the role, but incumbents may be assigned other duties. Duties, responsibilities, and activities may change at any time with or without noti

ce.
Job requireme

nts:
Education Require

ment:Bachelor's degree in related field or equivalent experi

e

nce. Experience Require

ment:5 years of applicable experi

e

nce. Skills and Experi

e

nce: Requ

• ired:Strong analytical and problem-solving skills with attention to d
• etailProficiency in data management tools (e.g., Excel – advanced formulas, pivot tables; experience with CRM or ERP systems prefe
• rred)Ability to manage and reconcile large datasets across multiple sy
• stemsStrong communication skills with the ability to work effectively across internal teams and external par
• tnersProcess improvement mindset with experience identifying inefficiencies and driving operational enhance
• mentsAbility to manage multiple priorities in a fast-paced, deadline-driven enviro
• nmentBasic understanding of data governance, metadata management, and system integrations pref

erred
Pref

• erred:Detailed working knowledge of course material distribution landscape in the Higher Education m
• arket.Exposure to data analysis tools (such as Power BI, Tableau or Al
• teryx)Experience using Business Intelligence queries o