What are the responsibilities and job description for the People Dynamics Coordinator position at REV Federal Credit Union?
POSITION PURPOSE
The People Dynamics Coordinator supports the design, coordination, and delivery of programs that strengthen REV’s culture, employee engagement, and organizational effectiveness. This role advances key initiatives such as the Knowledge Base, REV Employee Orientation (REO) and Re-Boarding, Service Level Agreements (SLAs), Employee Engagement Committee, mentoring, and REV DNA programs. The Specialist partners across departments to reinforce consistency, engagement, and alignment with REV’s Growth with Purpose strategy and REV DNA values.
Duties & Responsibilities
Assumes responsibility for Knowledge Base organization and collaboration:
- Serves as liaison with the Knowledge Base vendor, ensuring accurate structure across departments, branches, and groups.
- Coordinates updates to procedures with cross-department contributors.
- Tracks and analyzes utilization metrics to strengthen adoption and effectiveness.
Assumes responsibility for supporting the REV Employee Orientation (REO) and Re-boarding collaboration between REV Learns and People Dynamics:
- Manages scheduling, agendas, communications, and logistics for REO sessions.
- Coordinates with hiring managers and presenters to ensure a seamless onboarding experience.
- Supports re-boarding efforts for current employees, reinforcing cultural integration and engagement.
- Partners with REV Learns to gather and act on feedback to ensure new hires’ successful transition to their departments.
Assumes responsibility for Service Level Agreements (SLAs) administration:
- Collects and maintains updated departmental SLAs, functional charts, and prioritization charts at least biannually.
- Partners with Marketing to ensure SLA and Standards documents are accessible on SharePoint.
- Helps educate departments on the use of SLAs and their connection to survey results and service standards.
Assumes responsibility for support various employee engagement and cultural initiatives:
- Supports administration of recognition and reward programs.
- Coordinates calendars and communications for cultural and engagement events.
- Partners with Marketing and the Employee & Community Engagement Leadership Team to promote initiatives such as REV Crashers, Spirit Week, REV Day, and RD4G.
- Assists with flagship initiatives like Humans of REV, Between 2 Fins podcast, and the Mentor Program.
Assumes responsibility for REV DNA learning experience support:
- Co-facilitates REV DNA Helicase and Helix sessions monthly.
- Manages registration, attendance, communications, and feedback.
- Assists in creating quick hits, workshops, and microlearning modules to reinforce learning.
- Partners with leaders to integrate DNA course content into everyday team practices.
Assumes responsibilities for related duties as required or assigned.
Skills & Qualifications
EDUCATION/CERTIFICATION & EXPERIENCE:
- Bachelor’s degree in in Human Resources, Organizational Development, Business Administration, Communications, or related field required; equivalent combination of education and directly relevant experience may be considered.
- 2-4 years of experience in employee engagement, onboarding, organizational development, learning, development or HR support required.
- Experience facilitating workshops, learning sessions, or cultural initiatives strongly preferred.
- Prior experience with knowledge management systems and collaboration tools desirable.
- Exposure to credit unions, banking or other financial services industry environments preferred, but not required.
- Professional certifications (PHR, SHRM-CP, CPLP, ATD, or similar) are a plus and encouraged.
SKILLS/ABILITIES:
- Strong interpersonal and communication skills with ability to build trust across all levels.
- Excellent written skills and active listening abilities.
- Highly organized, detail-oriented, and efficient with ability to manage multiple priorities.
- Analytical and creative problem-solving skills; proactive in recommending improvements.
- Demonstrates alignment with REV DNA (Integrity, Ambition, Passion, Humility, Emotional Intelligence).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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