What are the responsibilities and job description for the Patient Care Coordinator position at Reuter Orthodontics?
Hours are 8am-5pm TUESDAY, THURSDAY, and FRIDAY and 8am-5pm 2-4 MONDAYS per month.
Reuter Orthodontics is looking for an outgoing, well-organized professional to be the face of our office and to manage the administrative side of our patient experience. An ideal candidate will have a positive and friendly personality, a strong ability to learn, and a desire to be an integral part of our growing orthodontic practice.
Qualifications
- Strong customer service skills via phone, email, and in-person
- Great organization skills that ensure tasks are completed accurately and on time
- Excellent multitasker
- Eager to learn and ability to retain new knowledge
- Innovative and quick to problem solve
Job Description
- Manage incoming calls
- Greet and check in patients in a welcoming manner
- Collect payments and handle insurance coverage and claims
- Use Dolphin Management software to schedule, confirm, and manage patient appointments
- Manage patient paperwork
- Communicate with and manage correspondence to/from referring offices
- Communicate with the clinical team in our office throughout the day as needed
- Keep the reception area clean and presentable
Experience in the dental field and/or using Dolphin Management software is a bonus!
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Flexible schedule
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $20 - $24