Data Center Technician

Core Responsibilities:
Infrastructure & Cabling:

• Install, test, and troubleshoot complete copper and fiber optic cabling systems (patching and structured infrastructure).
• Perform racking, stacking, and cabling of servers, switches, routers, and other hardware.
• Install and support pre-terminated fiber solutions and manage fiber/copper patch panel connections.
• Terminate and troubleshoot copper / fiber connections.
• Use and interpret results from Fluke or equivalent network testing equipment.
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Data Center Operations & Equipment:

• Utilize DCIM tools to manage space, power, temperature, and cable plant mapping.
• Maintain and update asset tracking systems using DCIM and ticketing platforms.
• Perform basic server maintenance.
• Conduct routine inspections of infrastructure for operational integrity.
• Maintain and organize equipment inventory and stock levels, report shortages or restocking needs.

Communication & Coordination:

• Coordinate and communicate installation/project status with internal teams and client.
• Document work performed in ticketing systems.
• Work with site managers and cross-functional teams to ensure deliverables meet timelines and quality standards.

Technical Skills & Tools:

• Proficient in Microsoft Office for documentation and reporting.
• Familiarity with ServiceNow or similar ticketing systems.
• Experience with DCIM software for visualization, planning, and management of data center assets.
• Comfortable working with standard hand tools and test equipment.
• A level computer skills are a strong plus.

Qualifications:

• High School Diploma or equivalent required.
• 3 to 5 years of direct data center experience.
• Industry certifications (e.g., BICSI, CompTIA, Fluke Networks) are a plus.