Partner, People and Culture

ReturnPro is looking for a result-driven, team and detail-oriented, organized People and Culture Partner. The P&C Partner is responsible for forming partnerships with teammates and managers across the P&C function to deliver value-added service to management and teammates that reflect the business objectives of the organization.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Consults with the location manager, providing HR guidance when appropriate
• Analyzes trends and metrics in partnership to develop solutions for assigned locations
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations
• Conducts new hire orientations
• Provides day-to-day performance management guidance to location management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides HR policy guidance and interpretation
• Develops contract terms for new hires, promotions, and transfers
• Provides guidance and input on business unit restructures, workforce planning, and succession planning
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
• Performs other related duties as assigned
  
  
  

Qualifications

• Bachelor’s degree preferred
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Self-motivated in achieving goals and completing routine tasks
• Excellent analytical problem-solving skills when faced with new challenges
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or related software
• Strong time management and project management skills
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment