What are the responsibilities and job description for the Manager of Safety, Compliance & Risk position at ReturnPro?
Position Overview
ReturnPro is seeking a Manager of Safety, Compliance & Risk to lead and strengthen our safety culture, regulatory compliance, and risk mitigation efforts across facilities. This role oversees workplace safety programs, OSHA and state compliance, hazardous materials protocols, loss prevention strategy, and incident management, while also partnering closely with Operations on inventory control integrity. This leader will ensure our environments are safe, compliant, and audit-ready, while protecting teammates, assets, and operations. The role requires a hands-on, field-oriented mindset with strong operational partnership and accountability.
Responsibilities
ReturnPro is seeking a Manager of Safety, Compliance & Risk to lead and strengthen our safety culture, regulatory compliance, and risk mitigation efforts across facilities. This role oversees workplace safety programs, OSHA and state compliance, hazardous materials protocols, loss prevention strategy, and incident management, while also partnering closely with Operations on inventory control integrity. This leader will ensure our environments are safe, compliant, and audit-ready, while protecting teammates, assets, and operations. The role requires a hands-on, field-oriented mindset with strong operational partnership and accountability.
Responsibilities
- Lead company-wide safety programs aligned with OSHA and applicable state regulations
- Conduct facility safety audits, inspections, and risk assessments
- Partner with site leadership to drive a proactive safety culture and reduce incidents
- Ensure safety policies, training, and documentation remain current and consistently applied
- Oversee proper handling, storage, labeling, and transportation practices for hazardous materials
- Ensure compliance with federal, state, and local regulations related to hazardous substances
- Partner with Operations and Supply Chain to implement safe handling protocols and training
- Lead incident reporting, investigation, and root cause analysis across facilities
- Track incident trends and partner with leadership on prevention strategies
- Ensure timely and accurate documentation of workplace incidents
- Develop and maintain loss prevention programs to reduce shrink, damage, and theft
- Partner with Operations and Inventory teams to identify vulnerabilities and control risks
- Support investigations related to inventory discrepancies, security concerns, and operational losses
- Work cross-functionally with Operations to support strong inventory control practices
- Help establish standards that protect product integrity and reduce shrink
- Support process improvements that increase accountability and visibility across sites
- Manage and maintain required third-party certifications related to safety, compliance, and operational standards
- Prepare sites for external audits and ensure ongoing readiness
- Bachelor’s degree in Safety, Risk Management, Operations, or related field (or equivalent experience)
- 6–10 years of experience in safety, compliance, loss prevention, or risk management within operations, logistics, manufacturing, or supply chain environments
- Strong working knowledge of OSHA regulations and state-level compliance requirements
- Experience managing incident investigations, safety programs, and audit processes
- Experience with hazardous materials protocols and compliance preferred
- Background in inventory control, shrink reduction, or asset protection is a strong plus