What are the responsibilities and job description for the Client Coordinator position at Return?
The Client Coordinator plays a key role in ensuring a seamless experience for Return's farmer clients by managing communication and coordination between the sales and operations team. This position is idea for someone who thrives on precision, organization and delivering top tier client service in a fast moving environment. This is a part-time hybrid role approximately 20 hours per week and will include both in office and remote work during general business hours.
About Return
We’re a leader in the organic and sustainable fertilizer business that cares deeply about our people, planet, and soil. We provide a viable alternative to synthetic growing products that encourage soil regeneration to help grow healthier food, people, and planet.
Not to mention, we’re a certified Great Place to Work®!
Position Responsibilities
Return is an equal opportunity employer. We dig in to cultivate a healthy environment, at work and beyond, where all people can bloom—regardless of similarities, differences, or what's growing in their garden. We’re rooted in the idea that a diverse workforce, made up of various perspectives, will help us grow as individuals, and as a team. We hope you’ll share your unique variety to help breathe new life into our selves, soil, food and planet.
Powered by JazzHR
About Return
We’re a leader in the organic and sustainable fertilizer business that cares deeply about our people, planet, and soil. We provide a viable alternative to synthetic growing products that encourage soil regeneration to help grow healthier food, people, and planet.
Not to mention, we’re a certified Great Place to Work®!
Position Responsibilities
- Coordinate communication and follow-through between sales, operations, and clients to ensure timely updates and deliverables.
- Enter, track, and maintain accurate data within internal systems, spreadsheets, and client databases.
- Support sales and operations with documentation, scheduling, and follow-up on client activities.
- Identify opportunities to improve the client experience through clear communication and process accuracy.
- Prepare and distribute client reports, updates, and correspondence as needed.
- Maintain confidentiality and professionalism in all communications.
- Excellent written and verbal communication.
- Process-oriented and high attention to detail.
- The ability to interact effectively with team members and candidates at all levels with professionalism, tact, and diplomacy.
- Strong interpersonal and relationship-building skills.
- Ability to quickly familiarize yourself with new technology and balance multiple tasks at once.
- Flexibility and creativity around adapting to fast-changing needs and priorities.
- Integrity and ability to maintain confidentiality with internal teams as well as with candidates.
- Self-direction and the ability to take initiative, along with strong time management and organizational skills.
- Written communication that conveys an appropriate blend of professionalism, tact, and friendliness.
- Willingness to uphold our company values.
- Takes personal responsibility and possesses a curious mindset.
- Takes initiative to proactively communicate.
- Willingness to uphold our ongoing efforts to leave the planet better than we found it.
- 3 years of administrative, insurance office, or government experience where accuracy and compliance were key.
- High proficiency in Excel, data entry, and managing multiple systems simultaneously.
- Exceptional attention to detail with a proven track record of error-free documentation.
- Strong written and verbal communication skills; comfortable interfacing with clients and internal teams.
- Self-motivated, dependable, and able to manage shifting priorities and deadlines.
- Positive attitude and commitment to providing outstanding client service
Return is an equal opportunity employer. We dig in to cultivate a healthy environment, at work and beyond, where all people can bloom—regardless of similarities, differences, or what's growing in their garden. We’re rooted in the idea that a diverse workforce, made up of various perspectives, will help us grow as individuals, and as a team. We hope you’ll share your unique variety to help breathe new life into our selves, soil, food and planet.
Powered by JazzHR