What are the responsibilities and job description for the Account Receivable (AR) Specialist position at Retrofête?
The Accounts Receivable Specialist is responsible for managing the day-to-day accounts receivable function for the Company’s wholesale business, with a focus on timely collections, accurate account reconciliation, and maintaining strong visibility across customer balances and payment activity. This role will manage a portfolio spanning major and specialty wholesale accounts and will serve as a key partner to Sales, Logistics, and Finance in resolving payment issues, releasing orders, and ensuring accounts remain in good standing.
Key Responsibilities
- Oversee the wholesale AR portfolio across Majors, Specialty Accounts, etc., ensuring timely collections and accurate cash applications.
- Monitor and manage vendor compliance by reviewing portal activity, invoices, and account status.
- Reconcile accounts, investigate disputes, and coordinate resolutions across Sales and Logistics.
- Maintain visibility for management through up-to-date AR aging reports and portfolio trackers.
- Drive efficiency by partnering with Sales to improve processes around order release, payment reconciliation, and claims handling.
- Own the full setup process for new customer accounts, including credit terms, tax documentation, and billing accuracy.
- Run daily AR aging reports and follow up on overdue balances. Generate and send statements.
- Track invoices in vendor portals and update trackers for majors on a monthly cadence.
- Manually upload invoices to multiple vendor portals on a weekly schedule.
- Send weekly prepayment requests and follow up to ensure timely collection and order releases.
- Respond to a high volume of ad hoc requests via email, troubleshooting quickly to keep orders, payments, and reconciliations moving.
- Partner with Sales to release orders in line with credit limits and resolve claims/payment holds.
- 3–5 years of accounting experience with a strong focus on accounts receivable; fashion wholesale/retail experience strongly preferred.
- Experience working with ERP/accounting systems; NetSuite strongly preferred,
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis); Google Workspace experience required.
- Solid understanding of general ledger accounting, revenue recognition fundamentals, and AR processes.
- Strong analytical mindset with the ability to translate data into insights.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills with both internal stakeholders and external partners.
- Salary Range: $70,000 - $80,000
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
Salary : $70,000 - $80,000