Demo

Branch Administrator

RetroAIM
Norfolk, VA Full Time
POSTED ON 12/9/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Branch Administrator position at RetroAIM?

Retroaim is seeking a Branch Administrator to ensure effective coordination between the Operations and Accounting teams. This role is essential in maintaining project flow and administrative efficiency. Job Responsibilities

  • Uphold a high level of professionalism and carry out a policy of courtesy and superior customer service.
  • Gain and maintain a thorough understanding of commercial construction industry practices and standards.
  • Participate in the coordination and communication with customers and trade partners.
  • Identifying construction management system improvements and resolving problems
  • Assist in the preparation of daily logs and reports of construction activity as needed.
  • Tracking change proposals, proposal requests, requests for information and accounts receivable.
  • Oversee the reviewing and approval of monthly invoices.
  • Take inbound and outbound calls from customers, vendors, and internal staff.
  • Process badging paperwork for current and new employees for base access.
  • Deal with onsite new hiring paperwork and schedule drug tests.
  • Lead efforts in company and marketing brand tactics.
  • Attend required meetings and conferences on behalf of Ladybug. Document and act on items in Ladybug’s interests.
  • Build quality relationships with customer staff personnel to facilitate project delivery.
  • Accomplish construction human resource objectives by assisting with onboarding of field employees when needed, being knowledgeable of company policies and procedures to keep the workforce informed.

Job Requirements & Qualifications:

  • High school diploma or GED, college degree preferred but not required.
  • Construction, manufacturing or industrial administrative experience is desired but not required.
  • Should possess advanced computer skills and be proficient in Microsoft Word, Outlook, Project, Excel, Adobe Acrobat. Microsoft Power Point experience preferred but not required.
  • Excellent verbal and written communication skills.
  • Strong organizational and planning skills.
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Salary.com Estimation for Branch Administrator in Norfolk, VA
$61,526 to $78,107
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