What are the responsibilities and job description for the Front Desk Associate position at Retro Fitness of New City?
PLEASE NOTE!!!!
We are located in New City, NY, in Rockland County, NOT New York City.
INTERVIEWS.
Please send a copy of your resume and bring one with you.
Our address is:
278 S Main St
New City, NY 10956
Below is a description of the job, so please take the time to familiarize yourself with what we require of the staff.
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The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first comes into the facility. It is important that this person is team oriented with great communications skills. The Front Desk employee wears many hats while also ensuring positive member experience.
Live by the Retro values- integRity, dEdication, consisTency, expeRience and inOvation! Requirements:
- The ability to multi-task.
-Customer service oriented.
-Punctual, responsible and pays attention to details.
- CPR/AED training preferred.
-Prior sales experience in a retail setting is preferred.
- Successful completion of all Retro University courses.
Environment:
- Working environment is inside the Retro Fitness Outlet.
- Working hours could vary and include mornings, evenings, and weekends.
Direct report:
- This position is supervised by Retro Fitness General and Assistant Manager
Retro Fitness Mission Statement:
Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Responsibility of Front Desk Staff Member:
- Responsibilities of Front Desk Staff Member.
- Greeting and checking in members as they come in.
-Resolving member issues in an effective manner.
-Membership sales and retention.
-Following up with prospects.
-Selling in-store merchandise such as Retro Blends Smoothies, Cooler drinks, Pro-shop items, etc. Ensuring a safe and clean environment for all members and staff.
Applicable downtime tasks provided by Management may include upkeep, cleaning & walk throughs of facility.
Following company policies and procedures.
All Front Desk employees are to wear company staff shirt along with their Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, open toe shoes, slippers or Uggs. Front Desk Staff should always be well groomed and neat. Opening shifts employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the opening checklist are met before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $18