What are the responsibilities and job description for the Front Desk Associate position at Retro Fitness of Freeport?
Do you love fitness?
Would you like to feel you impact the lives of many?
Can you see helping prospective members get started?
Would you like to hear the "thank you" from the members' lives you impacted?
The Member Experience Associate is responsible for the entire Member Experience, you will be the face of the club; you are the person a member sees when he or she first walks in. You will be the first person they talk with about their fitness goal.
You have to have limitless energy and be great at multi tasking. Do you have a positive and upbeat personality with great communication skills? Creating the member experience requires that you have a very positive atittude. Do you thrive being pulled in multiple directions, guiding prospects on the phone. Ideal candidates for the Member Experience Associate position will possess the following:
- A deep down passion for helping others.
- A positive upbeat personality.
- Effective ability to communicate with customers, coworkers and managers.
- The ability to multitask.
- Member experience oriented.
- Punctual, responsible and detail oriented.
- CPR/AED training preferred but not required.
- Prior experience in a retail or hospitality setting is helpful but not required.
Responsibilities of the Front Desk include but not limited to:
- Greeting and checking in members as they come in.
- Resolving customer issues in an effective manner.
- Membership sales and retention.
- Following up with prospects.
- Selling in store merchandise such as cooler drinks.
- Ensuring a safe and clean health club environment for members and staff.
- Opening and closing the facility if scheduled.
Following company policies and procedures.
All Member Experience Associates are to wear company staff shirt. Sneakers must be worn. You must be well groomed and neat.
Openers and closers: Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time.
Job Type: Part-time
Pay: $17-18 hr
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- English and Spanish (Preferred)
Work Location: 131 West Sunrise Hwy, Freeport NY, 11520
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $18