Housekeeping Supervisor

COMPANY OVERVIEW

Retreatia | Exclusive Steamboat is a locally owned and operated vacation rental and property management company located in Steamboat Springs, CO. Founded in 2005, Retreatia has built a foundation of excellence and continued to garner success by hiring the best, most experienced team of hospitality professionals while creating a value-based culture that allows people to work hard and play hard. Moreover, we understand that we work FOR Steamboat’s second homeowners, not the other way around. These partnerships and our understanding of how to care for our properties and people help us ensure that each and every owner and guest are provided with an experience they won’t soon forget.

Retreatia manages some of the most iconic rental properties and complexes Steamboat Springs has to offer. The reason - when it comes to guest service, property management, and business development our hand-selected team has over 40 years of collective experience in the industry. Our dedicated team of professionals wants nothing more than to protect our homeowners’ properties as well as provide them with a solid return on their investment. The bottom line is that whether you own or rent, when you partner with Retreatia, you can sit back, relax, and enjoy, knowing you’re in great hands.

Retreatia is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. This policy applies to all employment practices, including hiring, promotion, termination, compensation, and training. Retreatia makes hiring decisions based solely on qualifications, merit, and business needs at the time.

POSITION SUMMARY

We are seeking a full-time Housekeeping Supervisor to join our dynamic team in Steamboat Springs, CO. The Housekeeping Supervisor oversees the daily activities of housekeeping personnel, assigning tasks and ensuring that all cleaning duties are performed to the highest standards. This role is essential in ensuring all properties are cleaned, staged, and maintained to the company’s highest standards while delivering an exceptional guest experience. The ideal candidate is detail-oriented, team-focused, and capable of managing fast-moving operations across multiple properties.

RESPONSIBILITIES

· Supervise Housekeeping Staff – Oversee daily activities, assign tasks, support the team, and ensure all cleaning duties are completed to company standards.

· Training & Development – Train new staff on company cleaning procedures, safety protocols, and guest-service expectations to maintain consistent performance.

· Quality Control – Perform regular inspections of units, hallways, and common spaces to ensure cleanliness, readiness, and adherence to quality standards.

· Inventory Management – Track, restock, and order cleaning products and equipment while staying within budget constraints.

· Guest & Owner Relations – Address and resolve housekeeping-related concerns quickly and professionally to maintain high satisfaction.

· Scheduling – Create daily and weekly schedules that align staffing levels with occupancy, turnover volume, and operational needs.

· Reporting – Provide management with accurate reports on staff performance, inspections, supply usage, and operational updates.

QUALIFICATIONS

· High school diploma or equivalent required; hospitality-related education preferred.

· 2 years of housekeeping experience, including supervisory or lead-role responsibilities.

· Strong leadership, communication, teamwork and organizational skills.

· Knowledge of cleaning techniques, equipment, and products, plus comfort with inventory tracking systems.

· Detail-Oriented – Ensures every unit meets rigorous cleanliness and presentation standards.

· Customer-Focused – Dedicated to enhancing guest and owner satisfaction.

· Problem Solver – Able to quickly identify issues, implement solutions, and support the team in high-pressure situations.

COMPENSATION & BENEFITS

· Hourly rate: $24

· Merchant Ski Pass

QUALIFICATIONS

· High school diploma or equivalent required; hospitality-related education preferred.

· 2 years of housekeeping experience, including supervisory or lead-role responsibilities.

· Strong leadership, communication, teamwork and organizational skills.

· Knowledge of cleaning techniques, equipment, and products, plus comfort with inventory tracking systems.

· Detail-Oriented – Ensures every unit meets rigorous cleanliness and presentation standards.

· Customer-Focused – Dedicated to enhancing guest and owner satisfaction.

· Problem Solver – Able to quickly identify issues, implement solutions, and support the team in high-pressure situations.

COMPENSATION & BENEFITS

· Hourly rate: $24

· Merchant Ski Pass

SCHEDULE

Availability to work nights, weekends, and holidays as required.